Enterprise Rent-A-Car

3.8
481 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

3543 Main, Kansas City, MO
64111, United States
(816) 931-1208
https://www.enterprise.com/en/car-rental/locations/us/mo/kansas-city-midtown-0533.html
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About

Car Rental AgencyVan Rental
Need a rental car in Kansas City, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Midtown location today.

Location

Enterprise Rent-A-Car
3543 Main, Kansas City, MO
64111, United States

Hours

Reviews

3.8
481 reviews
5 stars
277
4 stars
51
3 stars
20
2 stars
25
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency during the rental process.

Reservation Issues

Several reviews noted problems with reservations, including cars not being available despite confirmations, leading to frustration among customers.

Vehicle Condition

Some customers reported receiving vehicles that were not clean or had unpleasant odors, impacting their overall experience.

Mixed Experiences

While many had positive interactions, there were also numerous complaints about poor communication and unprofessional behavior from certain staff members.

Overall Satisfaction

Despite some negative feedback, many customers expressed a willingness to return due to positive experiences with specific employees and the overall service.
  • BM
    B Marciano
    3 days ago
    5.0
    The whole team at this location is wonderful. Logan was very accommodating and professional working with me. I appreciate you guys!!!
  • KG
    Kip Gibson
    Nov 6, 2025
    5.0
    Enterprise provided me a smooth, clean ride. I especially appreciated the expedient, friendly and professional customer service. I definitely will choose Enterprise should I need car rental in the future.
  • JJ
    Jade
    Oct 21, 2025
    5.0
    Great customer service!
  • TB
    Theresa Baker
    Sep 23, 2025
    4.0
    Picked my daughter up from here!
  • LS
    Lisa Sumonja
    Sep 5, 2025
    5.0
    I have rented a car from here twice now and both times went great. This first time I rented to take on a roadtrip and as I pulled out I noticed a weird noise while driving that made me nervous. I brought the car back and they were happy to swap for another car which actually was an upgrade! The new car was awesome and had no trouble with the return. Just rented from them again and they didn't have the exact car I rented so I got an upgrade again!! Robert helped me when I came to pick it up. Even though it was 730 and I think we were all half asleep he was so helpful and a pleasure to work with. He helped me when i brought it back. Both times the whole process was very quick and the people were great to work with. I definitely plan to come back the next time I need to rent a car.
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Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Kansas City offer?

Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars. They also provide airport pickup service.

What are the operating hours for Enterprise Rent-A-Car in Midtown Kansas City?

Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 5:30 PM, Saturday from 10:00 AM to 1:00 PM, and is closed on Sundays.