Brand Certified
Enterprise Rent-A-Car
3.8(507 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
3543 Main, Kansas City, MO
64111, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(816) 931-1208
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/mo/kansas-city-midtown-0533.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Kansas City, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Midtown location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.8
507 reviews
5 stars
294
4 stars
55
3 stars
21
2 stars
25
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for their professionalism and helpfulness, numerous reviews highlighted poor customer service experiences, including unresponsive staff and lack of accountability.
Reservation Issues
Many customers reported problems with reservations, including arriving to find no cars available despite confirmed bookings, leading to frustration and disappointment.
Staff Performance
Certain employees, particularly Logan and Robert, were frequently mentioned positively for their exceptional service, while others were criticized for being unhelpful or rude.
Vehicle Condition
Several reviews noted issues with the cleanliness and condition of the rental vehicles, including complaints about vehicles smelling of smoke or being dirty upon pickup.
Overall Experience
The overall sentiment was mixed, with some customers expressing satisfaction with their rental experience, while others strongly advised against using this location due to repeated negative experiences.
- NSNicole Soriano5 days ago5.0Had a great experience with Enterprise Rent-A-Car! Our train to Chicago was delayed 12 hours, so we needed a last-minute rental. We showed up just five minutes before closing, and I honestly didn’t think they’d be able to help us — but the employee was incredibly kind and got us into a car quickly. The process was smooth and straightforward, and the car was great on gas and easy to drive. They truly saved our trip. So grateful for the excellent customer service!
- SJSierra JacksonFeb 16, 20265.0Clean vehicle and great service at pick up and drop off. Will rent from them again
- LSLavere SmithFeb 6, 20265.0Car was in the shop for over 2 month due to a part being on back order , very accommodating, very nice employees kept me in a car at a very reasonable price even after insurance stop paying , great customer service!
- JMJamie McLoskyFeb 5, 20265.0I can’t say enough great things about this experience. Robert went out of his way to help me on a previous visit—and somehow managed to outdo himself this time. His kindness, professionalism, and genuine care made the entire process seamless and stress-free. He was attentive, proactive, and clearly takes pride in what he does. Service like this is rare, and it truly made a difference in my trip. Enterprise is lucky to have him—he’s a total asset to the Kansas City team.
- BKbrent kinderFeb 5, 20261.0never have cars, lie to you when they take your reservations, cancel your reservations if you get mad they don't have your car, terrible customer service, close this location, do not use
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Kansas City offer?
Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars. They also provide airport pickup service.
What are the operating hours for Enterprise Rent-A-Car in Midtown Kansas City?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 5:30 PM, Saturday from 10:00 AM to 1:00 PM, and is closed on Sundays.
Where is Enterprise Rent-A-Car located in Kansas City?
The Enterprise Rent-A-Car location is at 3543 Main, Kansas City, MO 64111, USA.
How can I make a reservation with Enterprise Rent-A-Car in Kansas City?
You can make a reservation online at the Enterprise website or visit their reservation page directly at http://enterprise.com/reserve.
What payment options are accepted at Enterprise Rent-A-Car in Kansas City?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does Enterprise Rent-A-Car offer discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
Are there any nearby places of interest close to Enterprise Rent-A-Car in Midtown Kansas City?
Yes, nearby places include Red Lotus Art Gallery, OG Smoke Shop, Haven bar, Deals Hub gym and community center, and Quality Inn & Suites Kansas City Downtown hotel.
How can nearby transit spots or landmarks help me find Enterprise Rent-A-Car?
Using nearby notable locations such as the Red Lotus Art Gallery and Quality Inn & Suites Kansas City Downtown can help you easily locate Enterprise Rent-A-Car in Midtown Kansas City.
What nearby dining options are available around Enterprise Rent-A-Car in Kansas City?
Nearby dining options include Pancho's Mexican Restaurant and Chef Alfredo LLC grocery and event planning store, suitable for grabbing a meal or shopping before or after your rental visit.
Are there any health and wellness facilities near Enterprise Rent-A-Car in Kansas City?
Yes, nearby wellness locations include Chiropractic Wellness Center, Kundalini Yoga Kansas City studio, and Khalsa Chiropractic Center.
Brand Certified Facts from Enterprise Rent-A-Car
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