Need a rental car in Kansas City, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Watts Mill location today.
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted poor service and unprofessional behavior.
Reservation Issues
Numerous customers reported problems with reservations, including cars not being available despite confirmations, leading to frustration and inconvenience.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and condition of the vehicles, including unpleasant odors and unclean interiors.
Efficiency
Some customers appreciated the quick and easy rental process, while others experienced delays and inefficiencies during pick-up and drop-off.
Staff Performance
While many customers praised individual staff members for going above and beyond, there were complaints about understaffing and lack of accountability.
CP
Critical Thinking Palace
Nov 2, 2025
5.0
Showed great business etiquette while showing compassion for every customer
JJ
jamesthejet50
Oct 31, 2025
5.0
Enterprise was very quick to provide me with a car. The entire staff was highly professional and very friendly.
TS
Timur Slavnov
Oct 18, 2025
1.0
Stay away as far as you can! Completely disfunctional organization overall but this location is especially bad with stuff completely not caring and lacking any human compassion
GH
Gavin Howes
Oct 9, 2025
1.0
Horrible customer service nasty cars and staff/ both managers laughing at any questions or needs you have. Would never rent here. Horrible experience
DC
Dena Cole
Sep 22, 2025
5.0
This was a very painless experience I was in and out quickly. I had a 2025 car. Everyone was nice and when I dropped off, it was just as easy.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Kansas City provide?
Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars, with flexible rental options and airport pickup service at the Watts Mill location.
Where is the Enterprise Rent-A-Car location in Kansas City?
The Enterprise Rent-A-Car is located at 1146 W 103rd St, Kansas City, MO 64114.
What are the operating hours for Enterprise Rent-A-Car in Watts Mill?
They are open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car at Watts Mill?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/mo/kansas-city-watts-mill-0522.html.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
Which nearby places can I visit for dining after renting a car from Enterprise?
You can visit Happy Dragon for Chinese cuisine, Chipotle Mexican Grill for fast Mexican food, Einstein Bros. Bagels for sandwiches, or Southside Bar & Grille for American-style dining.
Are there any nearby beauty and spa options close to Enterprise Rent-A-Car?
Yes, Legends Foot Spa offers reflexology and massage therapy, and Anessong African Hair Braiding provides hair salon and beauty services close to Enterprise's Watts Mill location.
Where can I find convenient financial and insurance services near Enterprise Rent-A-Car?
Nearby financial services include Allstate Personal Financial Representative: Robert Pfromm and OneMain Financial, while Mike Tiffany represents Allstate Insurance close by.
Is public transportation accessible near the Enterprise Rent-A-Car Watts Mill location for easy access?
While specific transit stations are not listed, Enterprise's central location near shopping centers like State Line Shopping Center and eateries makes it accessible by local commuting options in Kansas City.