AutoZone Auto Parts

4.2
585 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Ambassador Rd in Kansas City, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, MO or call us at (816) 741-0002.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8660 N Ambassador Dr, Kansas City, MO
64154, United States

Hours

Reviews

4.2
585 reviews
5 stars
371
4 stars
106
3 stars
33
2 stars
18
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Andy, JC, and Tamirra going above and beyond to assist.

Product Availability

Several reviews indicated issues with stock availability, with customers expressing frustration over items being out of stock or not matching online inventory.

Store Experience

The cleanliness and organization of the store received positive feedback, although some customers reported long wait times and understaffing during busy periods.

Mixed Reviews

While many customers had positive experiences, there were notable complaints about rude service and poor customer interactions, particularly regarding battery diagnostics and returns.
  • AG
    Amanda Gwendolyn
    Dec 22, 2025
    5.0
    Had the best experience in here the other day! Russell helped me pick the best wipers for me and my price range. He even offered to put them on for me! I am so grateful for Russell. Thank you!!!
  • NR
    Northland Mobile Auto Repair
    Dec 2, 2025
    5.0
    great on the phone when checking inventory, and to top it off the checkout was quick and the staff were friendly.
  • IK
    Isen Kram
    Nov 20, 2025
    5.0
    Stopped in to get my battery replaced because it had died. Andy got me taken care of and was an absolute gem during the entire process!
  • TF
    Theresa Franklin
    Nov 8, 2025
    4.0
    Great Customer Service!
  • MS
    Minnette Santos
    Oct 27, 2025
    5.0
    Andy P helped me this evening! My check engine light came on, my oil was low and I’m making a move to downtown Kansas City , so he helped me pick out and learn how to work a steering wheel lock. I was a whole mess but Andy made me laugh and I am glad my oil light came on. God wanted me to meet Andy :) he gave me great advice and took care of me. Thank you, Andy, you are a blessing. I came in for oil and left feeling like I got more than that. You truly care. The world needs more Andy’s. Thank you so much. Your help meant the world to me, while I’m transitioning from Jobs and moving. God bless you!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Kansas City, MO?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Kansas City?

The store is located at 8660 N Ambassador Dr, Kansas City, MO 64154, USA.