AutoZone Auto Parts

4.2
582 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Ambassador Rd in Kansas City, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, MO or call us at (816) 741-0002.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8660 N Ambassador Dr, Kansas City, MO
64154, United States

Hours

Reviews

4.2
582 reviews
5 stars
368
4 stars
106
3 stars
33
2 stars
18
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of the staff, with specific mentions of employees going above and beyond to assist.

Mixed Experiences

While some customers had excellent interactions, others reported poor service, including rudeness and lack of assistance.

Product Availability

Several reviews highlighted issues with stock availability and discrepancies between online listings and in-store inventory.

Store Management

The store manager received positive feedback for her proactive assistance and customer care, though some customers noted inconsistencies in service quality.

Cleanliness and Organization

Customers appreciated the cleanliness and organization of the store, contributing to a positive shopping experience.
  • IK
    Isen Kram
    4 days ago
    5.0
    Stopped in to get my battery replaced because it had died. Andy got me taken care of and was an absolute gem during the entire process!
  • TF
    Theresa Franklin
    Nov 8, 2025
    4.0
    Great Customer Service!
  • MS
    Minnette Santos
    Oct 27, 2025
    5.0
    Andy P helped me this evening! My check engine light came on, my oil was low and I’m making a move to downtown Kansas City , so he helped me pick out and learn how to work a steering wheel lock. I was a whole mess but Andy made me laugh and I am glad my oil light came on. God wanted me to meet Andy :) he gave me great advice and took care of me. Thank you, Andy, you are a blessing. I came in for oil and left feeling like I got more than that. You truly care. The world needs more Andy’s. Thank you so much. Your help meant the world to me, while I’m transitioning from Jobs and moving. God bless you!
  • RV
    Read Visions
    Oct 19, 2025
    1.0
    Do not take advice from anyone that works her about anything automotive related. Ask a professional.
  • ZA
    Zachery Avila
    Sep 16, 2025
    5.0
    Gave me professional advice on how to fix a few scratches I made from running into a damn island in a parking lot. Knocked my front bumper off like an idiot. Fast & furious? More like dumb & regretful. Fixed it with no issues.. ordered the specific paint for my car to fix the little scratches due to a solid employee.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Kansas City, MO?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Kansas City?

The store is located at 8660 N Ambassador Dr, Kansas City, MO 64154, USA.