AutoZone Auto Parts

4.3
515 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Independence Ave in Kansas City, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, MO or call us at (816) 483-0449.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3435 Independence Ave, Kansas City, MO
64124, United States

Hours

Reviews

4.3
515 reviews
5 stars
321
4 stars
115
3 stars
36
2 stars
14
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the staff, particularly highlighting individuals like Arthur and Brian for their exceptional service.

Product Availability

Customers expressed frustration with the inconsistency of product availability, noting instances where items were listed as in stock online but were not found in-store.

Store Environment

The store was generally described as clean and well-stocked, although some reviews mentioned issues with long wait times and understaffing.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude employees and poor service, indicating a lack of consistency in customer interactions.

Pricing Concerns

Some customers found prices to be high, particularly for certain items, but others appreciated the reasonable pricing and loyalty rewards.
  • KK
    keithgant
    Oct 4, 2025
    1.0
    I would not recommend anyone to do business with THIS STORE, I previously did a lot of business with this establishment, I was treated very rudely and accused of stealing when I have done over $500.00 in business over the last month alone and have the receipts to prove it and they didn't even provide the service that I came for, horrible service I think this employee should be removed, I will never do anymore business with them and would not recommend anyone else to.
  • DH
    Daniel Hoffarth
    Sep 19, 2025
    5.0
    The Emloyers at Auto Zone are very helpfull, efficiant and they took the time to explain what my car needed !
  • JM
    Jennifer Moss
    Sep 14, 2025
    2.0
    Sold me the wrong belt for my car two different times. A couple of them need to learn to speak the English language a lot better than they do. You have to repeat yourself several times, it's frustrating. I think this is the reason for the wrong parts.
  • IT
    I. Taalib
    Jul 20, 2025
    5.0
    Very good customer service
  • HG
    Hero's NewYork Griddle
    Jul 7, 2025
    1.0
    It's called false advertisement when you don't tell your customers their rewards points expire every 30 days. It's called false advertisement when you don't tell customers it only counts for transactions over 20 bucks. But then they expire. Now it's called 0 loyalty to your stores.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Kansas City?

AutoZone Auto Parts in Kansas City is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 7:00 PM on Sundays.

Where is AutoZone Auto Parts located in Kansas City?

It is located at 3435 Independence Ave, Kansas City, MO 64124, USA.