AutoZone Auto Parts

4.3
520 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Independence Ave in Kansas City, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, MO or call us at (816) 483-0449.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3435 Independence Ave, Kansas City, MO
64124, United States

Hours

Reviews

4.3
520 reviews
5 stars
325
4 stars
115
3 stars
36
2 stars
15
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the staff, particularly highlighting individuals like Arthur and Brian for their exceptional service.

Inventory Issues

Several reviews mentioned problems with inventory, including items being out of stock or incorrect parts being sold.

Mixed Experiences

While some customers had positive interactions, others reported rude behavior from employees, leading to a lack of consistency in service quality.

Store Conditions

The store was generally noted as clean and well-stocked, although some customers experienced long wait times due to understaffing.
  • TH
    TASHA HAGANS
    Dec 29, 2025
    5.0
    I visited store #2069 (Independence Ave location) today, 12/29, and was met with terrific customer service from a Mr. Daniel Black! I purchased a replacement headlight bulb for my Honda Pilot and asked Daniel if he would kindly install it for me. Without hesitation, Daniel was on the job. Now mind you, it's a pretty cold day here in KC being 25 and windy. This was of no concern to him! A short 5 mins later he was done and everything was in working order. I offered to pay him or buy lunch and he refused stating that this was apart of the job. But here's the kicker, it's not apart of his job! So for a man that braved the cold to go out of his way to help me, I ABSOLUTELY had to go out of MY WAY to give him his KUDOS! Daniel Black, thank you for your extraordinary customer service and kindness!
  • BM
    BARBIEDOLL MOORE
    Dec 23, 2025
    2.0
    There ok place never have ALOT of parts on hand tho .
  • SO
    Simon Ochieng
    Dec 15, 2025
    5.0
    Great service
  • KK
    keithgant
    Oct 4, 2025
    1.0
    I would not recommend anyone to do business with THIS STORE, I previously did a lot of business with this establishment, I was treated very rudely and accused of stealing when I have done over $500.00 in business over the last month alone and have the receipts to prove it and they didn't even provide the service that I came for, horrible service I think this employee should be removed, I will never do anymore business with them and would not recommend anyone else to.
  • DH
    Daniel Hoffarth
    Sep 19, 2025
    5.0
    The Emloyers at Auto Zone are very helpfull, efficiant and they took the time to explain what my car needed !

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Kansas City?

AutoZone Auto Parts in Kansas City is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 7:00 PM on Sundays.

Where is AutoZone Auto Parts located in Kansas City?

It is located at 3435 Independence Ave, Kansas City, MO 64124, USA.