AutoZone Auto Parts

4.0
689 reviews
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Business Details

3230 Prospect Ave, Kansas City, MO
64128, United States
(816) 921-6970
https://www.autozone.com/locations/mo/kansas-city/3230-prospect-ave.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Prospect Ave in Kansas City, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, MO or call us at (816) 921-6970.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3230 Prospect Ave, Kansas City, MO
64128, United States

Hours

Reviews

4.0
689 reviews
5 stars
350
4 stars
144
3 stars
88
2 stars
27
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude and unprofessional.

Staff Performance

Several reviews highlight individual staff members who provided excellent service, but there are also complaints about staff being unproductive or disengaged.

Product Availability

Customers frequently mention issues with stock availability, including being out of stock for specific tools and parts.

Store Environment

The store is described as clean and organized, but there are complaints about the parking situation and some employees being unprofessional.

Overall Experience

While some customers report positive experiences and express a willingness to return, others vow never to return due to poor service.
  • AL
    Aleesa Lennon
    Oct 20, 2025
    5.0
    Kelvin was a great help the other night! My car has been leaking coolant & so I came in to pick it up, which unfortunately has become a regular occurrence. Not only did Kelvin make sure I got my rewards but he also checked on me as I let my car cool down before putting the coolant in. It was Saturday night, it was dark out and he wanted to make sure I was okay. Super respectful. Never felt unsafe for a second. Thank you Kelvin, please keep up the manners and respect! So good to see when the world can seem so mean sometimes.
  • FF
    fieri67
    Sep 30, 2025
    4.0
    They were out of stock for the tool I needed.
  • DA
    Dedrick Abbott
    Sep 5, 2025
    5.0
    I had a GREAT experience with the manager Keith. He really help me out by doing what's best for me the customer
  • KW
    Ki'Arra N. Williams
    Aug 18, 2025
    5.0
    Thomas and his staff were so informative and helpful. They tested my battery, and we found out that my battery was bad. Thomas (the store manager) had a new battery in my car in 10 minutes and I was on my way. He was more that happy to let me know my options and how my warranty worked. I will 100% be back to see Thomas for any of my needs in the future!
  • HM
    Hope McIntosh
    Aug 13, 2025
    5.0
    Very helpful and pleasant.
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Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Kansas City?

AutoZone Auto Parts in Kansas City is open Monday to Thursday and Sunday from 7:30 AM to 8:00 PM, Friday and Saturday from 7:30 AM to 8:00 PM, with slightly adjusted Sunday hours starting at 9:00 AM.

What types of auto parts and accessories does AutoZone offer?

AutoZone offers a variety of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Edelbrock, Bosch, ACDelco, and more.