AutoZone Auto Parts

4.2
306 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Wornall Rd in Kansas City, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, MO or call us at (816) 361-0475.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8000 Wornall Rd, Kansas City, MO
64114, United States

Hours

Reviews

4.2
306 reviews
5 stars
180
4 stars
61
3 stars
39
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.

Product Knowledge

Several customers expressed frustration with staff's lack of knowledge regarding car parts and services, leading to negative experiences.

Store Cleanliness

The store's cleanliness was noted as an issue, with reports of trash and unsanitary conditions outside.

Helpful Staff

Despite some negative experiences, many customers highlighted specific employees who went above and beyond to assist them.

Service Efficiency

Customers appreciated quick service and the willingness of staff to help with installations and finding the right parts.
  • TG
    Taylor Gilbert
    6 days ago
    5.0
    Trey went above and beyond to ensure I had all my parts. He ordered what he did not have and I’m more than impressed by how he manages the store. Thanks again Trey.
  • JB
    John Brooks
    Nov 16, 2025
    5.0
    I use autozone for everything the main reason is Dereck he is always going the extra mile to help in every way possible very friendly and polite I give Dereck a 5 star review At the wornall rd location
  • RR
    Ruth Retiz
    Nov 15, 2025
    5.0
    Amazing customer service!. MR. TERRY helped Me check my engine light and was very helpful in telling me what my car needed and where to go to get it worked on. YOU THE MAN TERRY!
  • KB
    kenneth boyd
    Sep 14, 2025
    1.0
    Store Manager Thomas was rude poor customer service makes me want to close my commercial account down with AutoZone
  • BS
    Brian Shaffer
    Aug 6, 2025
    5.0
    The young woman behind the counter was invaluable, as always! I believe she is a manager. Regardless, she is always quite helpful.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts at 8000 Wornall Rd?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM and on Sundays from 8:00 AM to 8:00 PM.

What types of products can I find at AutoZone Auto Parts in Kansas City?

You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.