AutoZone Auto Parts

4.0
439 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E 63rd St in Kansas City, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, MO or call us at (816) 444-3338.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1210 E 63rd St, Kansas City, MO
64110, United States

Hours

Reviews

4.0
439 reviews
5 stars
232
4 stars
90
3 stars
63
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some staff being helpful and friendly, while others, particularly management, are reported as rude and unprofessional.

Staff Knowledge

While some customers praised knowledgeable staff who provided assistance, others reported receiving incorrect parts and poor guidance.

Store Environment

Several reviews mentioned a negative atmosphere in the store, with customers feeling unwelcome or disrespected by staff behavior.

Product Availability

Customers experienced issues with product availability, including receiving incorrect items or being told items were in stock when they were not.

Overall Experience

The overall experience varied widely, with some customers expressing satisfaction and loyalty, while others vowed never to return due to poor service.
  • MA
    Michelle Alterauge
    Nov 6, 2025
    5.0
    Jaelen G. and Jaylynn C. have the best customer service skills!! Very knowledgeable, patient and friendly! I rate my experience at Autozone a 10! These young men need a raise! Thank you
  • JT
    Juan Taylor
    Oct 4, 2025
    5.0
    It was as good experience
  • BT
    Brandy Terry
    Sep 6, 2025
    3.0
    Staff was friendly but unwilling or unable to put in my bulb so not as helpful as some other auto parts stores
  • CS
    Colorado Shields
    Aug 17, 2025
    1.0
    This place is the worst place every was waiting for guy to show up he took like 30 min so I was walking around to see stuff to buy and they kicked me out so not go here the customer service is horrible there attitude is horrible worse auto zone ever I look suspicious lol why’s that cuz I got works clothes on and my buddy who works with me was following me we don’t know nothing bout cars I was waiting on my guy to get here so I thought why not check out some stuff in there just plain disrespectful I advise anyone to just go to a different place they don’t even deserve this one star

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts at 1210 E 63rd St in Kansas City?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery services for your convenience.