Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E 63rd St in Kansas City, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, MO or call us at (816) 444-3338.
Feedback indicates a significant inconsistency in customer service quality, with some staff being praised for their helpfulness while others, particularly management, received criticism for rudeness and unprofessional behavior.
Product Availability
Customers reported issues with product availability, including receiving incorrect parts and difficulties with returns, leading to frustration and a loss of trust in the store.
Staff Knowledge
While some employees were noted for their knowledge and assistance, others were criticized for lacking expertise, which affected the overall customer experience.
Store Environment
The store atmosphere was described as unwelcoming by some customers, particularly due to the behavior of certain staff members, impacting the overall shopping experience.
Positive Experiences
Despite the negative feedback, several customers expressed satisfaction with their experiences, highlighting helpful staff and successful problem resolution.
MB
Michael Bessler
1 day ago
5.0
They were able to get all of my correct parts and materials that I specifically ordered (great job!)
JJ
Jerry Java
Nov 26, 2025
1.0
Go around the corner to the O’riley on troost or drive the extra miles to a different store #…The lack of attentiveness at this location is comical.
MA
Michelle Alterauge
Nov 6, 2025
5.0
Jaelen G. and Jaylynn C. have the best customer service skills!! Very knowledgeable, patient and friendly! I rate my experience at Autozone a 10! These young men need a raise! Thank you
JT
Juan Taylor
Oct 4, 2025
5.0
It was as good experience
BT
Brandy Terry
Sep 6, 2025
3.0
Staff was friendly but unwilling or unable to put in my bulb so not as helpful as some other auto parts stores
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts at 1210 E 63rd St in Kansas City?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone provides both in-store pickup and same-day delivery services for your convenience.
What types of auto products and brands does AutoZone carry?
AutoZone carries a variety of auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts. Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts at this location?
You can call them at (816) 444-3338 or email customer.service@autozone.com for assistance.
Is there a website where I can shop online or find more information about AutoZone in Kansas City?
Yes, you can visit https://www.autozone.com/locations/mo/kansas-city/1210-e-63rd-st.html for more information and online shopping options.
Can I find public transportation or landmarks near AutoZone for easy access?
While no specific transit stations are listed, nearby notable places include New Landing Mall, Higher Dimensions MB Church, and Walgreens, which can serve as landmarks when visiting AutoZone.
What shopping options are available near AutoZone Auto Parts in Kansas City?
Near AutoZone, you can find several shopping centers and stores including New Landing Mall, The New Landing, Skybox T's clothing store, and Citi Trends for diverse shopping experiences.
Are there automotive-related services or stores near AutoZone in Kansas City?
Yes, nearby you can find Halls Family Sales and Services for tire and automotive repairs, Mdautos.Com used car dealer, and another AutoZone location for additional auto parts needs.
What beauty and personal care services are available near AutoZone Auto Parts?
Nearby you can find beauty and spa services at Celebrity Hair Company and Good Nail salons, as well as Salon DeJa'Ris the Express Weave Shop for hair styling.
When was AutoZone Auto Parts at 1210 E 63rd St in Kansas City established?
This AutoZone location was established in 1979, serving the Kansas City community since then.