AutoZone Auto Parts

4.0
442 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E 63rd St in Kansas City, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, MO or call us at (816) 444-3338.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1210 E 63rd St, Kansas City, MO
64110, United States

Hours

Reviews

4.0
442 reviews
5 stars
234
4 stars
90
3 stars
63
2 stars
13
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some staff being praised for their helpfulness while others, particularly management, received criticism for rudeness and unprofessional behavior.

Product Availability

Customers reported issues with product availability, including receiving incorrect parts and difficulties with returns, leading to frustration and a loss of trust in the store.

Staff Knowledge

While some employees were noted for their knowledge and assistance, others were criticized for lacking expertise, which affected the overall customer experience.

Store Environment

The store atmosphere was described as unwelcoming by some customers, particularly due to the behavior of certain staff members, impacting the overall shopping experience.

Positive Experiences

Despite the negative feedback, several customers expressed satisfaction with their experiences, highlighting helpful staff and successful problem resolution.
  • MB
    Michael Bessler
    1 day ago
    5.0
    They were able to get all of my correct parts and materials that I specifically ordered (great job!)
  • JJ
    Jerry Java
    Nov 26, 2025
    1.0
    Go around the corner to the O’riley on troost or drive the extra miles to a different store #…The lack of attentiveness at this location is comical.
  • MA
    Michelle Alterauge
    Nov 6, 2025
    5.0
    Jaelen G. and Jaylynn C. have the best customer service skills!! Very knowledgeable, patient and friendly! I rate my experience at Autozone a 10! These young men need a raise! Thank you
  • JT
    Juan Taylor
    Oct 4, 2025
    5.0
    It was as good experience
  • BT
    Brandy Terry
    Sep 6, 2025
    3.0
    Staff was friendly but unwilling or unable to put in my bulb so not as helpful as some other auto parts stores

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts at 1210 E 63rd St in Kansas City?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery services for your convenience.