AutoZone Auto Parts

4.3
277 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone North Oak Trafficway in Kansas City, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, MO or call us at (816) 734-1412.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
10245 N Oak Trafficway, Kansas City, MO
64155, United States

Hours

Reviews

4.3
277 reviews
5 stars
179
4 stars
52
3 stars
15
2 stars
6
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of assistance.

Product Availability

Customers appreciate the wide selection of products and the ability to find necessary items, although some report issues with stock and pricing discrepancies.

Store Cleanliness

Several reviews mention cleanliness issues, including trash inside and outside the store, which detracts from the overall shopping experience.

Staff Knowledge

While many customers commend staff for their knowledge and assistance, there are complaints about some employees lacking expertise and being unhelpful.

Service Consistency

There is a notable inconsistency in service quality across different locations, with some stores providing excellent service while others fall short.
  • MH
    Melinda Hanaway
    2 days ago
    5.0
    Autozone on Ambassador in Kansas City. I bought windshield wipers. It was pouring down rain and my current wipers were shot. Caden installed the new ones in the cold rain. I received the best customer service. Recognize Caden for his excellent customer service….he deserves it!
  • AR
    Adora Russell
    Nov 7, 2025
    5.0
    Went and got my check engine light checked and they even print the codes for you unlike anywhere else. The girl that helped me was very patient in scanning my codes (my reader is not easy to get to) and helping me pick a product to use. Definitely will be using them from now on vs the competitors. 10 stars!!
  • BH
    benjamin hollingsworth
    Oct 4, 2025
    1.0
    Sent my girl to go get a wrench i needed for my business and was told we dont do commercial accounts here at that rate why are you even open
  • KE
    Kathrine Ezeribe
    Oct 3, 2025
    5.0
    Always helpful to women.
  • GG
    Graham Gleason
    Sep 13, 2025
    1.0
    Love auto zone don’t get me wrong, they have everything I need for my car, but when I tell you the service was bad I mean it. Trevor was absolutely rude and made me feel uncomfortable. Never will return due to this incident and will stick to O’ Riley’s.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekends?

AutoZone Auto Parts is open from 8:00 AM to 7:00 PM on Saturdays and from 9:00 AM to 7:00 PM on Sundays.

Which brands of auto parts does AutoZone Auto Parts carry?

AutoZone Auto Parts carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.