Alamo Rent A Car

4.2
961 reviews

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Kansas City Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in MO and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
648 Madrid Ave, Kansas City, MO
64153, United States

Hours

Reviews

4.2
961 reviews
5 stars
660
4 stars
110
3 stars
52
2 stars
29
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness during the rental process.

Rental Process

The majority of reviews noted that the pickup and drop-off processes were quick and efficient, contributing to a smooth rental experience.

Hidden Fees

Several customers expressed frustration over unexpected charges and fees, suggesting a lack of transparency in pricing.

Vehicle Condition

While many customers received clean and well-maintained vehicles, some reported issues with vehicle condition and maintenance, including missing windshield fluid.

Reservation Issues

A few customers experienced problems with their reservations, including being charged incorrectly or not having their reserved vehicle available.
  • JP
    Jacob Powelson
    Dec 30, 2025
    5.0
    My wife and I had an excellent 5am experience! We were gonna rate it four stars because they mandate you have to have a credit card for one-way vehicles, understandably so, but not awesome for debit card users. The customer service raised it to five stars though. Ali S. was professional and a welcoming help for our trip!
  • JF
    John Frerking
    Dec 29, 2025
    2.0
    Great staff…but hidden charges were ridiculous!!!!!! Fees for this and that etc…this was to be Costco special deal…took my breath away when I got the receipt…Ask for detailed charge sheet BEFORE renting…SAD’
  • CL
    Cindy Lovell
    Dec 29, 2025
    5.0
    Easy & quick rental with friendly, knowledgable staff at Kansas City airport (which is not always the case with other rental companies). Especially Blake at the return - very friendly and nice.
  • RS
    Robert Siemens
    Dec 8, 2025
    5.0
    Alamo Car Rental was the best experience I've ever had in car rental. The car was exactly what I had reserved. It was ready upon arrival. And there was no surprise at the end. Quick, easy, with no surprises. That's the way car rental should be.
  • OV
    Ozz Villa
    Dec 7, 2025
    5.0
    What a great experience! I had a reservation at Avis, but Alamo had no wait, available cars, great customer service, and a comparable price. All things that Avis did not. Please save yourselves the headache and rent from Alamo instead.

Frequently Asked Questions About Alamo Rent A Car

What are the operating hours of Alamo Rent A Car at Kansas City Airport?

Alamo Rent A Car is open daily from 5:00 AM to 11:59 PM, with a brief closure between 1:00 AM and 5:00 AM.

Where is Alamo Rent A Car located in Kansas City?

Alamo Rent A Car is located at 648 Madrid Ave, Kansas City, MO, 64153, United States.