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Alamo Rent A Car

4.2
(968 reviews)

Business Details

648 Madrid Ave, Kansas City, MO
64153, United States
(844) 868-8501

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Kansas City Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in MO and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
648 Madrid Ave, Kansas City, MO
64153, United States

Hours

Reviews

4.2
968 reviews
5 stars
667
4 stars
110
3 stars
52
2 stars
29
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service throughout the rental process.

Efficiency

The rental process was frequently described as quick and hassle-free, with easy pickup and return.

Vehicle Condition

Most customers reported receiving clean and well-maintained vehicles, although some noted issues with specific cars.

Hidden Fees

Several reviews mentioned unexpected charges and fees, leading to dissatisfaction with the overall pricing transparency.

Reservation Issues

A few customers experienced problems with their reservations, including being charged incorrectly or not having their reserved vehicle available.
  • VZ
    Vince Z
    5 days ago
    5.0
    Best service at any Alamo I’ve ever had! Everyone was so friendly and helpful, car was in great condition too. Keep up the good work!
  • GD
    Guy Davidson
    Feb 19, 2026
    5.0
    All staff had learned that good customer service and conversation is what generates return customers. Both Alamo staff and car were great. Well done.
  • CB
    Carlos Bayne
    Feb 16, 2026
    5.0
    Alamo Rent A Car – Kansas City International Airport (MCI) Service Date: [February 15, 2026] Blake at the MCI location was exceptional. We returned our SUV at 14:15 — just minutes before the additional hourly charge would have applied — and the return process was smooth and efficient. What really stood out was his customer service. In a small (and admittedly humorous) moment, I realized I needed plastic cutlery after rushing to return the vehicle. Blake went out of his way to help without hesitation. Professional, friendly, and truly representative of Midwestern hospitality. Highly recommend this location — and if you’re lucky, you’ll get Blake.
  • OE
    osama elsawy
    Feb 8, 2026
    5.0
    Professional and friendly staff. Plenty of good car options to choose from. Reasonably priced.
  • HD
    Heather Susan Dominguez
    Jan 21, 2026
    5.0
    friendly informative and expedient service. I expressed my concerns about driving in the weather and they upgraded my car and gave us advice and told us great things to do in the city and we really enjoyed our trip. The vehicle was brand new and clean was perfect. Definitely using Alamo again.

Frequently Asked Questions About Alamo Rent A Car

What are the operating hours of Alamo Rent A Car at Kansas City Airport?

Alamo Rent A Car is open daily from 5:00 AM to 11:59 PM, with a brief closure between 1:00 AM and 5:00 AM.

Where is Alamo Rent A Car located in Kansas City?

Alamo Rent A Car is located at 648 Madrid Ave, Kansas City, MO, 64153, United States.

Brand Certified Facts from Alamo Rent A Car

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