Alamo Rent A Car

4.2
950 reviews

About

Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Kansas City Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in MO and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
648 Madrid Ave, Kansas City, MO
64153, United States

Hours

Reviews

4.2
950 reviews
5 stars
651
4 stars
110
3 stars
53
2 stars
28
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional staff, highlighting their helpfulness and efficiency during the rental process.

Rental Process

Many reviews noted a smooth and quick rental process, with easy pickup and drop-off experiences.

Vehicle Condition

While most vehicles were reported as clean and in good condition, some customers experienced issues with vehicle maintenance, such as low windshield washer fluid and engine noise.

Reservation Issues

Several customers reported problems with reservations, including unexpected charges and lack of communication regarding fees, leading to frustration.

Wait Times

A few customers mentioned long wait times during pickup, particularly when the counter was understaffed.
  • CJ
    Chad Jeffry
    5 days ago
    5.0
    Big shout out to Nicole for helping me and my family the other weekend! When the “red” rental car company around the corner had a massive meltdown and couldn’t get me a car as a preferred member, she jumped in with a smile and a great attitude to help get me in some wheels from Alamo.
  • DC
    Doug Carter
    Nov 17, 2025
    5.0
    Went really well. Easy check in and return. Car was clean and ran well.
  • JM
    Jim McDonald
    Oct 26, 2025
    5.0
    Great customer service! Avis was terrible and Alamo came through at the last minute to help me!
  • AD
    Anita Daoheuang
    Oct 21, 2025
    5.0
    I rented a car for my drive to nashville and when I arrived at the pick up, I was helped right away (@ the national car company their partner ig) she answered all of my questions and gave me everything I needed to know. I was in and out then, when I returned it it was just as quick and painless. I’m writing this review bc I look at reviews for like 3 days before booking and so as someone who was skeptical, I really appreciated an honest, recent & helpful review! as a local near the kc airport, I will definitely choose alamo again!
  • LJ
    Lizz Johnson
    Oct 20, 2025
    5.0
    I had a great experience! The car was in great shape. I had my flight times mixed up, and they let me check-in an hour early. When I returned, Will and Cole noticed I was in a fracture boot, and made accommodations in the return process to help reduce my pain. I’ll always choose Alamo when I come to Kansas City because of those two.

Frequently Asked Questions About Alamo Rent A Car

What are the operating hours of Alamo Rent A Car at Kansas City Airport?

Alamo Rent A Car is open daily from 5:00 AM to 11:59 PM, with a brief closure between 1:00 AM and 5:00 AM.

Where is Alamo Rent A Car located in Kansas City?

Alamo Rent A Car is located at 648 Madrid Ave, Kansas City, MO, 64153, United States.