Advance Auto Parts

4.3
249 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 7904 Wornall Rd in Kansas City offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7904 Wornall Rd, Kansas City, MO
64114, United States

Hours

Reviews

4.3
249 reviews
5 stars
149
4 stars
62
3 stars
18
2 stars
8
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Knowledgeable Staff

Several reviews highlighted the staff's expertise and ability to provide accurate advice and solutions for car issues.

Mixed Experiences

While many customers had positive interactions, some reported rude or unprofessional behavior from certain employees, indicating inconsistency in service quality.

Product Availability

Customers generally found that the store had the parts they needed, although there were instances of specific items being unavailable.

Efficiency

Many reviews noted quick service, with several customers mentioning fast battery replacements and efficient problem-solving.
  • JA
    Jeff Almai
    Oct 15, 2025
    5.0
    Very helpful staff
  • JB
    James B
    Oct 8, 2025
    5.0
    A lot of parts nice people
  • CF
    Caroline de Filippis
    Sep 25, 2025
    5.0
    I never thought I'd be raving about an auto parts store, but here I am. I want the name of the lady with short hair working there, because she deserves an applause and a raise. She went above and beyond to provide excellent customer service! Our exchange lasted maybe 10 minutes tops, but it's been 2 days and I'm still taking the time to come back and leave a review, and a praise where it's due. Guess where I'll go next time I need a part for my car?? So yeah, thanks super awesome lady at Wornall Advanced Auto Parts. We'll be back.
  • HS
    H S
    Aug 24, 2025
    1.0
    Came in for a battery replacement for my Mercedes. Guy at counter was immediately hostile and acted like I had no idea what I was talking about. This was after ignoring me for about 10 minutes while on the phone. Then he “tested” the battery and said “something was drawing power”, and he couldn’t complete the test. This is after he gave me a whole speech about how the alternator charges the battery as if I had no knowledge of how ICE vehicles work after driving them for 22 years. I went to auto zone and they did the test (noting that in fact, the battery needed to be replaced) and gave me a replacement battery in 15 minutes. Can’t remember the guy’s name, but he was chubby and dark haired and middle aged. Won’t be coming back. Additionally, it seems like no one ever answers the phone. I called this morning (Sunday) and the phone rang 30 times with no pickup.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*