Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Colton and Rick.
Service Quality
While some customers reported positive experiences with quick and effective service, others experienced issues with repairs not being done correctly, leading to further problems.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, citing high costs for services and parts, with some feeling they were overcharged or misled about necessary repairs.
Inconsistency
Customers noted inconsistency in service quality and communication, with some experiencing delays and poor follow-up on repairs.
Trust Issues
A number of reviews expressed distrust in the shop's honesty, with allegations of unnecessary repairs and poor handling of customer vehicles.
SD
Sandy Dillard
Oct 16, 2025
5.0
Amazing place! They are all very knowledgeable and very honest! They won't recommend work unless they are certain it will fix your issue and go above and beyond to diagnose the issue correctly.
CD
Cody D
Sep 6, 2025
5.0
Rick and his crew are great! Always take care of me quickly and affordably!
RH
Roy Huntington
Nov 10, 2023
5.0
Friendly, attentive staff and first class work. I’m a long time customer and they never fail to deliver what they promise! Roy H.
TH
Thomas Hill
Feb 12, 2022
5.0
Broke down 3 hours from home and these guys got us in and fixed us up quick! I would definitely recommend for any of your tire or service needs!!
JT
Jeff Twitchell
May 21, 2021
5.0
Clean place. Quick friendly accurate alignment service.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Joplin offer?
Goodyear Auto Service offers full-service tire and automotive repair services including oil changes and has certified mechanics on site.
Where is Goodyear Auto Service located?
It is located at 3021 East 20th St, Joplin, MO 64801, USA.
What are the operating hours for Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Special holiday hours may apply.
Does Goodyear Auto Service provide in-store pickup services?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the Goodyear Auto Service facility wheelchair accessible?
Yes, it has both wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their website at https://www.goodyearautoservice.com/en-US/make-appointment.
Are there any dining options near Goodyear Auto Service?
Yes, nearby restaurants include Pizza Hut, Five Guys, Burger King, and LongHorn Steakhouse, offering convenient places to eat before or after your service.
What shopping options are near Goodyear Auto Service?
You can find retail stores such as Chico's, Soma, Kohl's, SEPHORA at Kohl's, Academy Sports + Outdoors, and Croft American-Made Mattresses nearby.
What health services are available near Goodyear Auto Service?
Nearby health services include Aspen Dental, Mercy Orthopedics Walk-in Care - S. Range Line, Mercy Clinic Orthopedics and Walk-in Care - S. Jackson, Mercy Convenient Care - S. Range Line, and Mercy Home Health - S. Range Line for various medical and orthopedic needs.