Enterprise Rent-A-Car

Reviews

• SI

  Sandra I

  2 days ago
  5.0
  If you ever need to rent a car, go here. The customer service is phenomenal!!! These guys go out of their way to make you feel comfortable. There may be a line when you get inside, but don't let that sway you. Stick around and watch the magic happen. The employees from John, Ty Josh, and KiAnte will work their bottoms off to make sure you are taken well care of. That is why there might be a line. Because so many people come back here all the time. They should all be given a raise for how dedicated, and loyal they are to this company. I can't say enough good things about this particular facility.
• MD

  Meagan Day

  5 days ago
  1.0
  Attempted to arrange an appointment for pickup on 2/26, was told an appointment was not needed and to come in anytime. Paid for a ride there only to be told they are booked for several days. Very disappointing experience.
• TS

  T Smith

  Feb 26, 2026
  1.0
  SCAM ALERT! First, this the SMALLEST lot with the most cars and worst parking I've ever seen. So be prepared for a dent or ding. Rented a truck for quick trip, on average I rent a car a year for 10 years now and never had an issue. Scratch near the bed from normal use, no bend in the metal. Not only does local never follow up like they promised (It will probably buff out or be less than your deductible KNOWING they send to a "collision center" for a big bill), it took over 2 months before I heard from Enterprise. Their email said I had not responded (this was the first communication) and asked for payment with no invoice so I could not even access the portal. The claims department have ZERO customer service skills. The invoice was $390 but they charge $50 to "process the claim". The invoice also shows a charge to remove the bumper... FOR A SMALL SCRATCH NOWHERE NEAR THE BUMPER. A $70 charge to check the airbags on something clearly NOT an accident. This is the WORST experience and I will wont be back.
• TP

  Tim Poor

  Feb 15, 2026
  5.0
  I’ve rented at this location many times, and every visit I’m greeted by a friendly and hard‑working staff. It’s rare to find employees who are both warm and exceptionally attentive, consistently helping me get the best deal or the exact vehicle I’m looking for. A true 5‑star crew!
• DY

  D Yevchak

  Jan 31, 2026
  5.0
  The Rangeline Rd Enterprise in Joplin has been my first and favorite vehicle rental agency for 15 plus years. Their team of courteous and knowledgeable experts have no rivals, the rental process is always quick and easy. If your preferred choice of vehicle isn't available, they'll gladly upgrade your choice to a vehicle that will meet your needs and exceed your expectations! Thank you Enterprise for another flawless rental experience.

Frequently Asked Questions About Enterprise Rent-A-Car