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Capital City Ford Service Department

About

Auto Repair ShopAuto MaintenanceBrake ShopCar Inspection StationOil Change Service StationTire ShopTransmission Shop
The Joe Machens Capital City Ford Service Department is part of the Joe Machens group of dealerships started in 1964. Our long history of providing the best customer service to our service and repair customers is why we have been able to be around for decades. Visit us for your next oil change, tire rotation, engine or transmission repair and much more. We service all vehicle makes and models. Schedule your appointment online today!

Location

Capital City Ford Service Department
807 Southwest Boulevard, Jefferson City, MO
65109, United States

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.