Business Details
About
Auto Body ShopAuto Dent Removal Service
Kosmetic Kar Doctor provides auto body repair, collision repair, frame repair, auto painting and dent removal to the Jackson, Missouri area.
Location
Hours
Frequently Asked Questions About Kosmetic Kar Doctor
Do you work with insurance providers? Do I need an insurance adjuster to look at the car first?
Yes, we collaborate with insurance providers. Some insurance companies may require you to visit their drive-in claims center for an initial inspection. After this inspection, you can bring their estimate to Kosmetic Kar Doctor, and we'll manage your claim from that point forward. Alternatively, you can leave your vehicle with us, and we'll review the claim directly with the insurance adjuster.
Do I have to go to the auto body repair shop my insurance provider wants me to?
No, you have the right to choose your preferred repair shop. Insurance companies cannot mandate a specific body shop. At Kosmetic Kar Doctor, we prioritize your interests, not the insurance company's. While insurers may claim they can't guarantee work from shops not on their list, most reputable shops, including ours, offer their own guarantees. We provide a lifetime guarantee on all repairs.
How can I trust an auto body repair shop?
Researching a shop's reputation is crucial before entrusting them with your vehicle. Kosmetic Kar Doctor has maintained a 5-star Better Business Bureau rating and has been serving customers since 1987, demonstrating our commitment to quality and customer satisfaction.
Do I need to get more than one quote for my insurance company?
There is no legal requirement to obtain multiple estimates. While some insurance companies may suggest getting three estimates, this is not mandatory. If your insurer insists on an estimate, we recommend choosing a reputable shop like Kosmetic Kar Doctor, known for its customer satisfaction.
How should I choose an auto body repair shop?
Select a shop equipped with unibody repair equipment and staffed by certified technicians. Kosmetic Kar Doctor meets these criteria, offering a team of highly qualified professionals and a proven record of customer satisfaction to ensure your vehicle receives expert care.
Is the owner involved in the repair process?
Yes, the owner maintains a constant presence in the office, overseeing all shop operations and repair processes to ensure quality and customer satisfaction.
Can I drop my car off without an appointment?
We require appointments for all vehicle drop-offs to ensure we can provide each customer with the attention and service they deserve.
How long do repairs take?
The duration of repairs can vary depending on the extent of damage and required work. Typically, our turnaround time ranges from one to several weeks. We strive to complete repairs efficiently while maintaining our high standards of quality.
Do you work with insurance providers? Do I need an insurance adjuster to look at the car first?
Yes, we work with insurance providers. Some companies require an initial inspection at their drive-in claims center. Afterward, you can bring their estimate to us, or leave your vehicle for us to coordinate directly with the adjuster.
Do I have to use the auto body repair shop my insurance provider suggests?
No, you have the right to choose your preferred repair shop. We prioritize your interests and offer a lifetime guarantee on repairs regardless of insurance recommendations.
How do I know I can trust Kosmetic Kar Doctor with my vehicle?
Kosmetic Kar Doctor has a 5-star Better Business Bureau rating and has been serving customers since 1987, demonstrating a strong commitment to quality and customer satisfaction.
Do I need to get more than one repair estimate for my insurance company?
There is no legal requirement for multiple estimates. While some insurers suggest it, you can choose a reputable shop like ours for your repairs.
What should I consider when choosing an auto body repair shop?
Choose a shop with unibody repair equipment and certified technicians. Kosmetic Kar Doctor meets these criteria with highly qualified staff and a strong customer satisfaction record.
Is the owner involved in the repair process?
Yes, the owner is constantly present in the office overseeing all operations and repairs to ensure quality and customer satisfaction.
Can I drop off my car without an appointment?
No, we require appointments for all vehicle drop-offs to provide every customer with proper attention and service.
What are your regular business hours?
We are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays, as well as major holidays.
Where can I find a nearby coffee shop while my car is being repaired?
Scooter's Coffee is a nearby cafe and coffee shop where you can relax and enjoy a beverage during your visit to Kosmetic Kar Doctor.
Are there lodging options near Kosmetic Kar Doctor if I need to stay overnight?
Yes, the Town House Inn is a nearby hotel and motel offering convenient accommodations close to our shop.
Where can I get automotive parts near Kosmetic Kar Doctor?
O'Reilly Auto Parts is located near us, providing automotive parts and accessories if you need them for your vehicle.