Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Independence.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1531 East 23rd Street, Independence, MO
64055, United States
Hours
Reviews
4.1
642 reviews
5 stars
404
4 stars
86
3 stars
33
2 stars
20
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to explain services without being pushy.
Service Speed
While several reviews noted quick and efficient service, others reported long wait times and delays, indicating inconsistency in service speed.
Quality of Work
There were mixed reviews regarding the quality of work, with some customers expressing satisfaction, while others reported issues such as improper oil changes and lack of thoroughness.
Upselling Practices
Customers appreciated that staff did not pressure them into upselling services, although some noted attempts to upsell were still present.
Cleanliness and Care
Several reviews mentioned concerns about cleanliness and potential oil spills after service, suggesting a need for improved attention to detail.
- JJJohn Jacobs3 days ago1.0It took about 45 mins edit still here it's been like 50ish minutes another edit still here it's definitely been a hr. For some reason waiting on oil from auto zone. Oil change turned out to be more expensive. Because now I'm late to return back to work. Definitely not coming back
- SISteve ImpellizzeriNov 13, 20255.0They checked everything for me. Told me what was needed. Explain the pricing what they were going to do and how it was done. They were professional in every way. I would definitely recommend anyone to go there for service.
- PPPrettyNov 4, 20251.0I usually get service at this location but after visiting the one on 40 highway I won't be back! I always go in for an oil change , I needed transmission flush/ radiator fluid & was told because of the car I have (Mecury mountaineer) they cant do either & I needed to visit a transmission shop so I did & I wasn't okay w their pricing so I decided to try a different valvoline location & They were able to complete both w no issues Also addressing other things like bulb replacement & tire rotation (Things that weren't offered at this location) If you are not familiar w cars I would advise visiting the 40 highway location everyone was very knowledgeable & helpful!
- TTThomasNov 2, 20255.0Great service
- ZJZac JohnsonOct 24, 20255.0April and the team working today were EXCELLENT!! April made a suggestion based on safety for the first time customer over staffing concerns. Everyone worked well together, fast and efficiently. I called before to check if Tap Pay was accepted and had a coupon texted to me. Tap Pay IS ACCEPTED. Great job to this Valvoline team! See ya in 3,000 miles. ✌️🎃
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Independence offer?
They provide 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services including battery, air conditioning, and filter services.
Where is Valvoline Instant Oil Change located in Independence?
It is located at 1531 East 23rd Street, Independence, MO 64055, USA.
What are the operating hours of Valvoline Instant Oil Change?
Open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:30 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required; customers can walk in anytime during open hours.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on major holidays?
They are closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
How can I contact Valvoline Instant Oil Change?
You can reach them at their main phone number +1 816-836-1222 or alternate phone +1 800-327-8242.
What nearby restaurants can I visit before or after my vehicle service at Valvoline Instant Oil Change?
Papa Murphy's pizza restaurant and Market Grille at HyVee, an American bar and grill, are nearby options to enjoy a meal.
Are there convenient places nearby for coffee or quick shopping when visiting Valvoline Instant Oil Change?
Yes, Starbucks coffee shop and Walgreens retail store are nearby for coffee, snacks, or other essentials.
What other services or stores are close to Valvoline Instant Oil Change that customers might find useful?
Nearby services include CVS Pharmacy, Rent-A-Center furniture rental, and Binswanger Glass for automotive parts and building supplies.