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Safelite AutoGlass

4.1
(280 reviews)

Business Details

13901 E 42nd Ter S, Independence, MO
64055, United States
(888) 843-2798
https://www.safelite.com/stores/Independence

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Independence area, turn to Safelite AutoGlass . Those in central Independence or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 13901 E 42nd Ter S, Safelite AutoGlass Independence repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
13901 E 42nd Ter S, Independence, MO
64055, United States

Hours

Reviews

4.1
280 reviews
5 stars
192
4 stars
24
3 stars
12
2 stars
4
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the speed, professionalism, and quality of service provided by the technicians.

Customer Service

Feedback highlighted issues with communication and customer service, including difficulties in reaching live representatives and appointment cancellations.

Installation Issues

Several reviews mentioned problems with windshield installations, including improper sealing and damage to vehicles during service.

Pricing Concerns

Customers expressed dissatisfaction with pricing, noting that costs were higher than competitors and some felt they were charged unfairly.

Mixed Experiences

While some customers had excellent experiences, others reported significant issues, leading to a divided perception of the business.
  • DD
    DeeJay Daz-One
    5 days ago
    1.0
    If you want to be aligned with a company who tells you what parts you need to get (with your own money) after two different visits to your home just to be given a third date to come back and get the job done (and it wouldn't cost me a dime to make up for the inconvenience) AND HASN'T HONORED that third date as of yet THEN SAFELITE is the company you should definitely roll with.
  • JA
    Johnie Ashley
    Feb 23, 2026
    5.0
    Brandon was wonderful, efficient, and very professional. I would highly recommend Safelite for windshield replacements!
  • JC
    Janet Cordray
    Feb 12, 2026
    5.0
    Great experience as always
  • RM
    Richard McClure
    Jan 14, 2026
    1.0
    Ordered a windshield replacement and install with new wipers and rainx treatment. Dropped my car off and was called and was told that they had the wrong size and needed to reschedule me. Ok I get that not a problem but then wanna charge $200 extra dollars after I already paid almost 400 for the services that I wont get because since I didnt have the extra $200 they would replace the windshield for the same amount if i didnt get the new wipers and rain treatment. Never will I use or recommend this business again
  • JB
    Jason Barton
    Jan 9, 2026
    1.0
    Avoid at all cost!! Their so called repair to my windshield looks worse than the actual damage. Now I get to waste more time and find another company to replace my windshield, as this place won’t be allowed to touch my vehicle again. And the technician scratched the paint on my hood doing the shitty repair.

Brand Certified Facts from Safelite AutoGlass

Safelite AutoGlass partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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