Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and lack of assistance during issues.
Reservation Issues
Many customers experienced problems with reservations not being honored, leading to frustration and inconvenience.
Vehicle Condition
Several reviews mentioned that vehicles were not clean upon pickup, with some customers having to wait for cleaning.
Pricing Concerns
Customers expressed dissatisfaction with unexpected fees and high deposit requirements, leading to perceptions of unfair pricing.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and efficient service.