We’re more than just a boat dealer— Bass Pro Boating Center in Independence is here to help make all your boating and off-roading dreams come true. Whether you’re shopping for a new boat or ATV, looking for parts or service, ready to repower your boat, or just want advice, we have you covered. We are the home of America’s Favorite Boats, the world’s largest Mercury® outboard retailer and a proud retailer of TRACKER OFF ROAD™ ATVs and UTVs and TRAILSTAR utility trailers. Shop our boat showroom inventory of TRACKER ®, NITRO ®, TRITON ®, SUN TRACKER ®, REGENCY ®, TAHOE ®, MAKO ®, and Ascend Kayaks to get on the water and start making memories.
We purchased a boat from Bass Pro Shops at the start of summer after the sales team made clear, reassuring promises about the warranty and included service. At the end of the season I called to schedule the promised annual service — nothing was ever disclosed about additional charges. When I arrived 15 minutes early and spoke with the service department, I was told there is a fee, and the rep casually shrugged that he’d never seen one without it — a direct contradiction to what we were told when we bought the boat.
When I asked for a timeline I received nothing but evasions: “I don’t know,” and “we’ll get to it when we get to it.” No estimate, no accountability, and no sense of operational control. For a national retailer, that level of after-sale ambiguity is unacceptable and feels more like a deliberate gap between what’s sold and what’s delivered.
This was not a minor oversight — it was a pattern: a polished, pleasant sales front end followed by dismissive, disorganized service once the sale was closed. As someone who runs a business, I expect basic transparency and follow-through; Bass Pro Shops failed on both counts.
If you’re considering a purchase here: speak directly to the service department before you buy, insist on written confirmation of any warranty and included service, and do not rely on verbal promises. Others beware — buyer protections matter, and in our experience Bass Pro Shops did not honor the ones they sold.
- another manipulated customer
LW
Larry Wallenmeyer
Jul 13, 2025
5.0
of course the merchandises great and a wide selection, but the employees are over the top. fabulous and great and friendly.
Frequently Asked Questions About Bass Pro Shops/Cabela’s Boating Center
What types of products and services does Bass Pro Shops/Cabela’s Boating Center in Independence offer?
They offer boats, ATVs, parts, service, boat repowering, and advice. Their showroom includes Tracker, Nitro, Sun Tracker, Regency, Tahoe, Mako boats, and Ascend Kayaks.
What brands of boats and ATVs can I find at Bass Pro Shops/Cabela’s Boating Center?
They carry Tracker/Sun Tracker/Regency, Tahoe, Nitro, Triton, Mako Inshore Only, and Tracker Off Road ATVs and UTVs.
What are the operating hours for Bass Pro Shops/Cabela’s Boating Center throughout the week?
Open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 7:00 PM.
Where is Bass Pro Shops/Cabela’s Boating Center located?
It is located at 18001 Bass Pro Dr, Independence, Missouri, 64055, USA.
What payment options are available at Bass Pro Shops/Cabela’s Boating Center?
They accept American Express, cash, check, Discover, financing, Mastercard, and Visa.
Is there a special discount or promotion offered when purchasing a boat or ATV?
Yes, customers receive a VIP Owners Discount Card with a boat or ATV purchase.
Can I visit nearby outdoor and sporting goods stores when I come to Bass Pro Shops/Cabela’s Boating Center?
Yes, nearby is the main Bass Pro Shops outdoor gear and sporting goods store where you can shop for additional outdoor and boating equipment.
What dining options are close to Bass Pro Shops/Cabela’s Boating Center?
Nearby restaurants include Islamorada Fish Company, known for seafood, and Los Cabos Mexican Grill & Cantina for Mexican cuisine, perfect for a meal before or after your visit.
Are there any parks or outdoor activities near Bass Pro Shops/Cabela’s Boating Center?
Yes, The Falls Park and Waterfall Park are nearby and great spots for outdoor activities and enjoying nature.
What nearby services can help me with banking, pet care, or mobile phone needs when visiting Bass Pro Shops/Cabela’s Boating Center?
Commerce Bank for financial services, PetSmart for pet grooming and supplies, and T-Mobile for mobile phone services are conveniently located nearby.