AutoZone Auto Parts

4.3
440 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E US Hwy 24 in Independence, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Independence, MO or call us at (816) 257-7032.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
16700 E US Hwy 24, Independence, MO
64056, United States

Hours

Reviews

4.3
440 reviews
5 stars
262
4 stars
104
3 stars
41
2 stars
17
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jesse, Sarah, and Jim providing exceptional service.

Checkout Experience

Several reviews noted long wait times at checkout, indicating a need for improved efficiency during busy periods.

Product Availability

Customers appreciated the variety of parts available, although some expressed frustration when specific items were not in stock or when orders were mishandled.

Staff Knowledge

While many staff members were described as helpful, there were complaints about a lack of knowledge among some employees, leading to incorrect product recommendations.
  • JB
    Joseph Byrd
    Dec 23, 2025
    2.0
    Always gotta wait forever to checkout at this location
  • FC
    Felix Childress
    Nov 22, 2025
    5.0
    Jesse K the Parts Sales Manager help a customer with a battery replacement and windshield wipers replacement on a used Buick she purchased a few hours earlier. Ensuring the the battery was the proper size and the holder was suitable and water free. Thank you sir
  • AM
    Aminah Muhammad
    Nov 20, 2025
    5.0
    If you guys want someone that’s going to help u and sincere about it ask for Jesse he’s the best !!!!!!! I’ll b asking for him every time when I need help and if he’s not there I’ll b waiting til the next day!!!!!!!
  • KM
    Kemarion Mitchell
    Nov 4, 2025
    5.0
    Yea I took a car up there to get it checked and and jesse k he helped me so much with the car great customer service 10/10 I’m definitely only going to that auto zone,
  • SB
    Shawn Baker
    Oct 13, 2025
    5.0
    Very helpful and knowledgeable staff

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Independence, MO?

AutoZone Auto Parts in Independence, MO is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.