AutoZone Auto Parts

4.3
437 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E US Hwy 24 in Independence, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Independence, MO or call us at (816) 257-7032.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
16700 E US Hwy 24, Independence, MO
64056, United States

Hours

Reviews

4.3
437 reviews
5 stars
260
4 stars
104
3 stars
41
2 stars
16
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and knowledgeable, with many customers praising individual employees for their exceptional service.

Product Availability

Customers appreciate the variety of parts available, with many noting that the store usually has what they need or can quickly order it.

Staff Knowledge

While many reviews highlight helpful staff, there are also mentions of inconsistent knowledge among employees, leading to some customers receiving incorrect parts or inadequate assistance.

Pricing

Some customers find the prices to be higher than competitors, but others appreciate the convenience of immediate availability and the quality of service.

Store Experience

The store environment is generally viewed positively, though some customers report issues with long wait times and occasional understaffing.
  • FC
    Felix Childress
    1 day ago
    5.0
    Jesse K the Parts Sales Manager help a customer with a battery replacement and windshield wipers replacement on a used Buick she purchased a few hours earlier. Ensuring the the battery was the proper size and the holder was suitable and water free. Thank you sir
  • AM
    Aminah Muhammad
    3 days ago
    5.0
    If you guys want someone that’s going to help u and sincere about it ask for Jesse he’s the best !!!!!!! I’ll b asking for him every time when I need help and if he’s not there I’ll b waiting til the next day!!!!!!!
  • KM
    Kemarion Mitchell
    Nov 4, 2025
    5.0
    Yea I took a car up there to get it checked and and jesse k he helped me so much with the car great customer service 10/10 I’m definitely only going to that auto zone,
  • SB
    Shawn Baker
    Oct 13, 2025
    5.0
    Very helpful and knowledgeable staff
  • TB
    Travis BOWMAN
    Oct 3, 2025
    5.0
    Really helpful and won't try to rush you or won't try to get you to pay more than what you want to

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Independence, MO?

AutoZone Auto Parts in Independence, MO is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.