AutoZone Auto Parts

4.2
489 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Truman in Independence, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Independence, MO or call us at (816) 252-6934.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11206 E Truman, Independence, MO
64050, United States

Hours

Reviews

4.2
489 reviews
5 stars
288
4 stars
107
3 stars
45
2 stars
18
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Michael, Ashley, and Darrell for their exceptional service.

Product Availability

Customers appreciated the store's wide selection of parts and products, often finding what they needed in stock.

Mixed Experiences

While some reviews highlighted excellent service, others reported rude behavior from staff and issues with incorrect parts or inventory problems.

Knowledge and Expertise

Several customers noted the staff's knowledge and willingness to assist with car-related issues, although some felt that not all employees were adequately informed.

Pricing Concerns

A few customers mentioned that prices could be higher than competitors, but many felt the service justified the cost.
  • BD
    Beth Durham
    Nov 2, 2025
    5.0
    This store!! Absolutely outstanding, exceptional service provided by Michael at the Independence Store# 02383 - not anywhere near me, but that I visited at the recommendation of a friend that was helping me out. The experience of such professional, thorough and compassionate expert service under the neon glow of that AutoZone sign sharply contrasted the stark service I'd previously received at a competitor - that I will not name. I really hope AutoZone realizes and appreciates the top notch service and skill this employee, Michael (I wish I had caught his last name) is delivering - and that they never move away from that neon signage... next time I require it, I will be driving the extra 25 minutes to follow that neon beacon of exemplary service!!
  • DD
    Dub'L#00
    Sep 7, 2025
    3.0
    Wasn't too bad at all
  • LG
    Lester Gunn
    Aug 22, 2025
    1.0
    I bought what I thought was rear rotors for my truck when I get the the house and take my tire off, wrong Damm rotors he gave me the wrong Damm rotors
  • KM
    Kimberly Matlock
    Aug 13, 2025
    2.0
    Expensive
  • IP
    Iris Perez
    Jul 25, 2025
    1.0
    Las cajeras son muy groseras en atenderte con mal humor fue una mala experiencia que me llevé ahí

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Independence, MO?

AutoZone Auto Parts in Independence, MO is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.