AutoZone Auto Parts

4.2
493 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Truman in Independence, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Independence, MO or call us at (816) 252-6934.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11206 E Truman, Independence, MO
64050, United States

Hours

Reviews

4.2
493 reviews
5 stars
291
4 stars
107
3 stars
45
2 stars
18
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers noted a good selection of parts and products, although some experienced issues with inventory accuracy.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about rude staff and poor customer interactions at times.

Pricing Concerns

Some customers found prices to be higher than expected, leading to dissatisfaction.
  • GK
    Gary King
    Dec 18, 2025
    1.0
    Worst store i have ever gone to i dont know how they are still open
  • TS
    THE SMB
    Nov 30, 2025
    5.0
    I had the BEST experience at AutoZone. The store manager went above and beyond..... not only did he help me with my battery, he actually removed and reinstalled it himself, made sure I didn’t get upsold on anything I didn’t need, and even cleaned off my windshield for me. I have never had service like that anywhere else. The associate who helped me was also incredibly friendly and knowledgeable. You can tell this store is run by an amazing team of people who truly care about their customers. Thank you all so much.....you’ve earned a loyal customer for life!
  • BD
    Beth Durham
    Nov 2, 2025
    5.0
    This store!! Absolutely outstanding, exceptional service provided by Michael at the Independence Store# 02383 - not anywhere near me, but that I visited at the recommendation of a friend that was helping me out. The experience of such professional, thorough and compassionate expert service under the neon glow of that AutoZone sign sharply contrasted the stark service I'd previously received at a competitor - that I will not name. I really hope AutoZone realizes and appreciates the top notch service and skill this employee, Michael (I wish I had caught his last name) is delivering - and that they never move away from that neon signage... next time I require it, I will be driving the extra 25 minutes to follow that neon beacon of exemplary service!!
  • DD
    Dub'L#00
    Sep 7, 2025
    3.0
    Wasn't too bad at all
  • LG
    Lester Gunn
    Aug 22, 2025
    1.0
    I bought what I thought was rear rotors for my truck when I get the the house and take my tire off, wrong Damm rotors he gave me the wrong Damm rotors

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Independence, MO?

AutoZone Auto Parts in Independence, MO is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.