Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone So Noland Rd in Independence, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Independence, MO or call us at (816) 836-8277.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are reported as rude or unprofessional.
Staff Knowledge
There are concerns about staff knowledge, with some customers noting that employees lack expertise in certain areas, leading to incorrect advice.
Stock Availability
Customers frequently mention issues with stock availability, often finding that items they need are out of stock or not available.
Wait Times
Many reviews highlight long wait times for service, both in-store and on the phone, indicating understaffing as a recurring issue.
Positive Experiences
Despite the negatives, several customers express satisfaction with specific employees who provided exceptional service, indicating that there are positive experiences to be had.
TT
Tabitha
4 days ago
5.0
New wipers thanks to Doc! He was so helpful and kind. 1000000/10 for costumer service
RP
Robert Perez
Jan 4, 2026
5.0
Great place for late model Americanvehicles.
BB
BEAU
Nov 20, 2025
2.0
Nothing in stock
TW
Taylor Welcher-Morris
Nov 9, 2025
1.0
The guy who was helping us checked out was very rude he tried to give us apart and we told him we wanted a different part he told us "Good luck with that" came back and slammed the part on the counter and was just very rude
NW
Neil Warren
Oct 26, 2025
5.0
World class service with a smile!! Garret and Doc at Independence Store were amazing and had great attitudes! friendly, helpful and having fun!! These guys need and deserve a 40% raise!! PS the customer is always right!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Independence, MO?
AutoZone Auto Parts on 3844 S Noland Rd is open Monday to Saturday from 7:30 AM to 10:00 PM, and Sunday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at the AutoZone store on South Noland Rd?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and Valvoline.
How can I contact AutoZone Auto Parts in Independence, MO?
You can reach them by phone at (816) 836-8277 or send an email to customer.service@autozone.com.
Does the AutoZone location on South Noland Rd have curbside pickup?
Yes, this AutoZone location provides curbside pickup along with in-store shopping options.
Which notable nearby dining options can I visit near AutoZone Auto Parts?
Nearby dining options include Three Pigs BBQ, Taste of Aloha, Fonz's Carne Asada, El Maguey Mexican Restaurant, and Little Caesars Pizza.
Are there nearby automotive parts competitors close to AutoZone on South Noland Rd?
Yes, Advance Auto Parts is a nearby competitor offering automotive parts and accessories close to this AutoZone location.
Which services nearby could benefit customers visiting AutoZone for automotive needs?
Nearby services include Hertz car rental agency and Nuts And Bolts Noland retail store, which may complement your automotive projects.
What should customers know about AutoZone's history and reputation in Independence, MO?
Established in 1979, AutoZone is a leading national retailer of auto parts with a strong presence in Independence, MO and trusted for quality products and services.
Are there any nearby postal or shipping services close to AutoZone that I can use?
Yes, nearby postal and shipping services include USPS, FedEx Office Print & Ship Center, and UPS Access Point location, helpful for your shipping needs.