Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2323 S Sterling Ave in Independence offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
399 reviews
5 stars
213
4 stars
85
3 stars
48
2 stars
18
1 star
35
- ABAndy BrickeySep 29, 20251.0Customer service is lacking at this location. Asked if they had something in stock. Was immediately just told no. Didn’t bother to look it up at all. Not a good way to run a store. Tried to give this location a second chance months later. Was instantly greeted with the same unprofessional welcome. I shouldn’t have to wait for you to answer multiple phone calls before helping the customer right in front of you. It’s one thing if you had a line of customers already on hold. But this was not the case. The way the 2 male employees conducted themselves was very unprofessional and rude. Not just towards me but all customers that I heard them interact with while at the store.
- JGJuan GarciaAug 21, 20251.0Store is closed at 10:35 am with the lights on when it's supposed to be open at 7:30 am
- JPJuan Manuel PerezAug 8, 20252.0I love advance auto parts but this particular store has two guys working in the morning that aren't very helpful, i had really bad experience this morning but advance auto parts still be the part store to go 👍🏼
- ATAlexis TingleyJun 25, 20251.0If I could leave zero stars I would. This has been two days in a row of pure disrespectful mannerisms from the lady working yesterday and today. Yesterday June 24th, 2025 at 3:38pm we came in to get the alternator tested in the rudest tone possible says she couldn't test it because she was the only person in the store. I didn't mind that she couldn't test it because she was the only employee in the store it was the FACT her RUDE ATTITUDE causing HOSTILITY towards customers asking for HELP who had no idea in the first place that she was the only one in the store. Today June 25th, 2025 at 2:52pm the same exact lady from yesterday already had an attitude as soon as we asked for her to test the alternator. During the time of her "testing" the car we were asking questions about the warranty due the refurbished alternators (changed 3 altinators in 3 weeks) not working out with our vehicle. She said she'd have to look up our warranty to see what we could do whether or not to return the alternator and proceed with a new instead of used. She said that our warranty would not cover the exchange or replacement of a new one. We asked her why when yesterday we had just got this one and it wasn't working. She said that we would have to come in tomorrow to speak to her manager about the warranty. We told her we didn't have the time to wait till tomorrow and we asked if there were any new alternators in stock. She refused to look up the new alternator and said "Why would you buy another alternator from here if your other two didn't work". We said there wasn't enough time to wait till tomorrow to ask about the warranty. She said "You don't have to have an attitude with me and take your frustrations out on me" I tried to explain to her I wasn't understanding why we couldn't buy a BRAND NEW ONE and she kept saying "Have a nice day" waving her hand towards the with the rudest glare from hell and smiling. I've never had any other experience like this in any PLACE of the most unprofessional disrespectful mannerism. Now we have to drive a car 25 minutes away jump starting it to a different advanced auto in hopes they have a new alternator and possibly understand how to explain warranties without being disrespectful and unprofessional. Also to the gentleman who helped us Sunday June 22nd, 2025 around 5pm thank you for your help and jump starting us not once but TWICE! Thank you for being professional and understanding.
- BHbarbara hallFeb 14, 20215.0Not only courteous but very helpful enjoyed my visit
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 2323 S Sterling Ave in Independence offer?
Advance Auto Parts offers automotive aftermarket products, free store services like battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling.
Can Advance Auto Parts install my car battery?
Yes, they provide free installation of your battery with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil?
Yes, they recycle used motor oil free of charge. Exclusions may apply.
What are the store hours for Advance Auto Parts at this location?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Which payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup at this location?
Yes, curbside pickup is available.
Are there any nearby places to visit after shopping at Advance Auto Parts?
Customers can visit nearby Price Chopper for groceries or McDonald's for a quick meal, both conveniently located close to the store.
Is there a nearby UPS Access Point location if I need shipping services?
Yes, there is a UPS Access Point location near Advance Auto Parts where you can access courier and delivery services.
Where can I find automotive repair services nearby Advance Auto Parts?
Precision Tune Auto Care is located nearby and offers automotive repair and tire services if you need vehicle maintenance.
Does Advance Auto Parts offer any discounts?
Yes, they offer a 10% military discount for active duty and veteran service members.