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Advance Auto Parts

4.0
(408 reviews)

Business Details

2323 S Sterling Ave, Independence, MO
64052, United States
(816) 833-8313
https://stores.advanceautoparts.com/mo/independence/2323-s-sterling-ave

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2323 S Sterling Ave in Independence offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2323 S Sterling Ave, Independence, MO
64052, United States

Hours

Reviews

4.0
408 reviews
5 stars
216
4 stars
86
3 stars
49
2 stars
18
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported unprofessional and rude behavior from staff, leading to negative experiences.

Staff Helpfulness

While some customers praised individual employees for their helpfulness, many others noted a lack of assistance and knowledge among staff.

Store Hours

Multiple reviews indicated that the store frequently opens late or is closed during posted hours, causing frustration among customers.

Mixed Experiences

Overall, customer experiences varied widely, with some praising the store while others expressed dissatisfaction with service and staff behavior.
  • JM
    James McIntyre
    Feb 17, 2026
    5.0
    Dylan helped me on my second visit did a great and I formative job
  • JK
    Jesse Kumm
    Jan 29, 2026
    4.0
    Friendly helpfull staff even though they were very umderstaffed
  • VJ
    Victoria Johnson
    Jan 2, 2026
    1.0
    It is 8:33 AM on a Friday and the store is not open. Why post new hours in effect since November 2, 2025 and not honor those hours. Update your hours on google please.
  • CK
    Chris Kremer
    Dec 15, 2025
    1.0
    Terrible employees terrible store ...never going back
  • AB
    Andy Brickey
    Sep 29, 2025
    1.0
    Customer service is lacking at this location. Asked if they had something in stock. Was immediately just told no. Didn’t bother to look it up at all. Not a good way to run a store. Tried to give this location a second chance months later. Was instantly greeted with the same unprofessional welcome. I shouldn’t have to wait for you to answer multiple phone calls before helping the customer right in front of you. It’s one thing if you had a line of customers already on hold. But this was not the case. The way the 2 male employees conducted themselves was very unprofessional and rude. Not just towards me but all customers that I heard them interact with while at the store.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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