Enterprise Rent-A-Car

4.1
580 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Hazelwood, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hazelwood location today.

Location

Enterprise Rent-A-Car
623 Dunn Rd, Hazelwood, MO
63042, United States

Hours

Reviews

4.1
580 reviews
5 stars
382
4 stars
56
3 stars
28
2 stars
25
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff, highlighting their willingness to help and accommodate needs.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Numerous customers reported problems with reservations, including not having the reserved vehicle available upon arrival.

Mixed Experiences

While some customers had excellent experiences, others reported poor service and unprofessional behavior from specific staff members.

Quick Process

Many customers appreciated the quick and efficient process for picking up and returning vehicles.
  • DR
    Deborah Ross
    3 days ago
    5.0
    Enterprise crew was right on point with my rental transaction - making sure all my needs were met! My vehicle was available and ready when I got there. Transaction went smoothly from picking up the vehicle to dropping it off!! Will diffently recommend Enterprise Rental to my friends and loved ones! 5 🌟 Enterprise! Thank you!!
  • BP
    Brenda Patrick
    Nov 15, 2025
    5.0
    I received very professional service when I called for information, when I called to change my pick up time and at the time of my pick up and return of the rental vehicle.
  • MS
    marcel scaife
    Nov 13, 2025
    1.0
    We purchased a car from this location back in September. Technically, it was shipped here from another branch. A few days ago, the check engine light came on with a warning about the brake system. Since we couldn’t get it to the dealership, we took it to Dobbs. They discovered that whoever previously worked on the brakes did a poor job and failed to switch some necessary components, which is now causing issues with the electrical system. To be clear, we have not had any brake work done since purchasing the vehicle, so this problem existed before we bought it. When we reached out to Enterprise about the issue, since it is clearly related to whoever serviced the car before the sale, we have gotten nothing but the runaround. Lately, they either hang up when we call or do not answer the phone at all. If I can warn anyone about anything, it is this: do not buy from this unprofessional location. Communication is nonexistent, and customer care is clearly not a priority. Hopefully, someone from the corporate office sees this and helps resolve the situation.
  • TC
    Tremon Chambers
    Nov 6, 2025
    5.0
    I am so happy and I’m so thankful for that company helping me getting me a new car. I really wanted to thank RJ and Rudy Prowl for making my day a lot better. They did help me picked out the Malibu. The car drive very nice and smooth. I have no regret buying the car from them. My dream has finally been fulfilled. And it’s just what I had planned for my birthday. Thank you so much, RJ. God bless you all. I will not forget this. I wish there are more good people like RJ and Rudy! They are good doing business. 👍
  • PB
    Pamela Bell
    Nov 4, 2025
    5.0
    Enterprise on Dunn road is awesome, The team is very professional and courteous. I will rent from them again if needed. Thank you for the excellent service 😊

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Hazelwood, MO?

Enterprise Rent-A-Car in Hazelwood is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 10:00 AM to 1:00 PM.

Where is the Enterprise Rent-A-Car located in Hazelwood?

It is located at 623 Dunn Rd, Hazelwood, MO 63042, United States.