Enterprise employee helping Enterprise car rental customer roadside in the rain

Brand Certified

Enterprise Rent-A-Car

4.1

(592 reviews)

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Business Details

623 Dunn Rd, Hazelwood, MO

63042, United States

(314) 895-9904

https://www.enterprise.com/en/car-rental/locations/us/mo/hazelwood-0114.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car

Need a rental car in Hazelwood, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hazelwood location today.

Location

Enterprise Rent-A-Car

623 Dunn Rd, Hazelwood, MO

63042, United States

Get Directions

Hours

Monday7:30 AM - 6:00 PM

Tuesday7:30 AM - 6:00 PM

Wednesday7:30 AM - 6:00 PM

Thursday7:30 AM - 6:00 PM

Friday7:30 AM - 6:00 PM

Saturday9:00 AM - 12:00 PM

Sunday10:00 AM - 1:00 PM

Reviews

4.1

592 reviews

5 stars

394

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff, highlighting excellent interpersonal skills and responsiveness.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including cars that were dirty or had mechanical problems.

Reservation Issues

Numerous customers reported problems with reservations, including not having the reserved vehicle available upon arrival and poor communication regarding their bookings.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about specific staff members and overall management, indicating inconsistency in service quality.

KP
Kellie Pearson
Feb 23, 2026
5.0
The team at this location is 10/10. I had to get a last minute rental and the team took good care of me! Even with a room full of customers, the team handled each person’s request with respect and patience. I will definitely return for future rentals. A special thank you to Ryan who helped with my quick return process.
PM
Phil Murphy
Feb 19, 2026
5.0
The Hazelwood MO office is awesome! Highly recommend them. They will take care of you andale you happy! The manager Zack and his team, (Brady, Gregg and Micah), will make sure you have a good experience.
KK
Karen Klamert
Feb 12, 2026
5.0
The staff at the Hazelwood location-they are great. Very professional, friendly and accommodating. I would not go anywhere else!
ES
Eric Shaw
Jan 6, 2026
5.0
Great
TS
Tamya Slaughter
Dec 26, 2025
5.0
I had a great experience with Enterprise while my vehicle was in the shop for repairs. The staff was professional, communicative, and made sure I was taken care of from pickup to return. The process was seamless, and customer service was excellent

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph

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