Business Details
About
Auto Body ShopAuto Repair ShopAuto Dent Removal Service
Car Craft is an auto body shop in Hazelwood, MO. Whether you were in a fender bender or you have paint defects caused by rock chips, you need reliable auto body repair from a qualified auto body shop. We provide a variety of necessary auto body repair services, including car restoration after an accident, dent repair, paint restoration, repaint to factory colors, bumper repair, and glass repair or replacement. So when an accident slows you down, Car Craft will bring everything back up to speed. We don't just fix your vehicle quickly - we fix it correctly. Since 1963, we've been the leading collision repair company in the area. Give us a call to schedule an estimate for your car repairs!
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
99 reviews
5 stars
66
4 stars
10
3 stars
3
2 stars
4
1 star
16
- ASAllissa Striebel1 day ago5.0Stephanie at Car Craft is absolutely amazing! She made the whole process so easy, kept me updated, and handled everything with total professionalism. Truly the best experience!!!
- MMmichelle montgomeryNov 11, 20251.0If I could give this place 0 stars I would, this is the most unprofessional disorganized place full of incompetent ppl working at the front desk. They inflated the price for work and got upset when I refused to allow them to do any work. My daughter signed her release to get it towed and informed them that the tow guy would be there before 1pm. We get a call at 12:38p stating they wouldn't release it bc its a balance, instead of allowing us to take care of it the front desk attendees to busy being rude and nasty. First and foremost if we already explained what was going on then why did you not talk about the fees nor was the car ready to be towed. The fact that these places get away with these ridiculous behaviors is insane. And they wonder why they got crappy reviews. Absolutely believe those negative ones, bc thats why i had my daughter move her car in the first place and they proved my hesitation to utilize them to be true.
- CSCurt SwearingenNov 5, 20255.0Top notch service all around!
- DSDominic SalamoneSep 29, 20255.0Great service, everything fixed and put back together perfectly!
- IBIfet BirdzoSep 19, 20252.0I recently had my truck in for repair and the entire experience was regrettable. I had to bring my truck back twice for additional fixes that were overlooked/not completed. From my tire getting a nail on their lot, to my truck bed not being secured properly after being delivered to me to imperfections and poor workmanship; this business can and needs to do a lot better for their customers. The only reason i did not rate it with 1 star was because of Sam. Sam is a pleasure to speak to and work with.
Frequently Asked Questions About Car Craft Auto Body Hazelwood
Do you service Tesla?
Car Craft Auto Body is proud to be a part of the Tesla Approved Body Shop Network. Our technicians received the very best hands-on training from Tesla themselves at their headquarters in California. We also work closely with Tesla to make sure that our facilities and equipment are up to the high standards that they demand.
Can you tow cars?
Yes! We have our own fleet of tow trucks with skilled, trusted drivers. We will come pick up your vehicle so you can avoid costly third-party tow companies. Don't risk damaging your vehicle further just getting it to the shop.
Do you have rental cars available?
Each Car Craft location has an Enterprise branch nearby to help you with your rental needs.
Are you aluminum certified?
Yes! Car Craft Auto Body is outfitted with the latest tools and equipment to work on both aluminum bodied vehicles as well as steel without contamination.
Do you work on luxury Vehicles?
Yes! We specializes in repairing ultra-luxury and high-performance vehicles that have complexities in their construction. These vehicles often incorporate materials like aluminum and carbon fiber, which require specialized knowledge and equipment for proper repair.
Will my insurance cover the cost of a rental car after an accident?
If you have rental coverage on your auto policy, your insurance may cover the cost of a rental car. Contact your agent to confirm if you have this coverage and we will work with you and your insurance for all repairs and rentals
Can Car Craft handle auto repairs in addition to towing services?
Absolutely. Our team, from fleet operators to auto repair technicians, is trained and certified. Expect expertise, quality, and respect when it comes to both towing and auto repairs at any Car Craft facility.
How does Car Craft prioritize training and education for its team?
Car Craft emphasizes training and education, evident through our 17 OEM certifications and I-Car Gold status. Our team is consistently updated with the latest industry knowledge, ensuring they provide the best service for your vehicle.
How does Car Craft Auto Body handle the repair of luxury vehicles?
Car Craft Auto Body is equipped with dedicated aluminum repair bays and tools, ensuring the proper repair of luxury vehicles constructed with aluminum and carbon fiber. Our Specialist Technicians have considerable experience in handling high-end manufacturers' vehicles, enhancing performance and fuel economy without compromising durability.
How can I schedule an estimate or repair with Car Craft Auto Body?
You can schedule an estimate or repair on our website by navigating to the "Contact Us" section or directly contacting one of our locations in Bridgeton, Chesterfield, Hazelwood, or Oakville.
How does Car Craft Autobody ensure customer satisfaction?
Car Craft Autobody leads the industry in customer satisfaction ratings, often as much as 20% higher than the industry average. We focus on quality repairs, quick turnaround times, and treating customers with care and respect.
Does Car Craft Autobody handle luxury vehicle repairs?
Yes, at Car Craft Autobody we have dedicated aluminum repair bays and tools specifically for luxury vehicles. Our technicians are experienced in repairing aluminum and carbon fiber body vehicles, ensuring the proper handling and repair of high-end cars.
What certifications does Car Craft Auto Body have?
Car Craft Auto Body holds 17 Original Equipment Manufacturer (OEM) certifications and has achieved I-Car Gold status, which reflects our commitment to industry-leading training and repair techniques.
What areas does Car Craft Auto Body serve?
Car Craft Auto Body has locations in Bridgeton, Chesterfield, Hazelwood, and Oakville, and we serve customers in the surrounding areas of Missouri. With four locations across the state, we provide convenient and accessible service for all your auto repair needs.
How can I schedule a repair or get in touch with Car Craft Auto Body?
You can easily schedule an estimate or repair by visiting their contact page or calling their nearest location.
How does Car Craft ensure customer satisfaction?
Car Craft is committed to customer satisfaction, leading the industry in ratings. Our focus on high-quality repair work, fast service, and excellent customer care sets them apart.
Does Car Craft Auto Body Hazelwood service Tesla vehicles?
Yes, Car Craft Auto Body Hazelwood is part of the Tesla Approved Body Shop Network with technicians trained directly by Tesla.
Can Car Craft Auto Body Hazelwood tow my vehicle?
Yes, they own a fleet of tow trucks with trusted drivers to safely pick up your vehicle, avoiding third-party towing.
Are rental cars available while my vehicle is being repaired?
Each Car Craft location has an Enterprise branch nearby to assist with rental car needs during repairs.
Is Car Craft Auto Body Hazelwood certified to work on aluminum-bodied and luxury vehicles?
Yes, they have dedicated aluminum repair bays and tools, and specialize in repairing ultra-luxury and high-performance vehicles.
What are the business hours of Car Craft Auto Body Hazelwood?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I schedule an estimate or repair with Car Craft Auto Body Hazelwood?
You can schedule an estimate or repair via their website's Contact Us section or by calling their Hazelwood location.
What certifications does Car Craft Auto Body hold?
They hold 17 Original Equipment Manufacturer (OEM) certifications and have achieved I-Car Gold status for advanced training and repair quality.
Is Car Craft Auto Body Hazelwood wheelchair accessible?
Yes, the facility includes a wheelchair accessible entrance, parking, and restrooms for customer convenience.
What nearby services can customers use for vehicle parts or additional automotive needs?
Nearby locations like Mungenast Automotive Family Collision Assistance Center and Importapart provide automotive repairs and parts to complement your Car Craft service.
Are there local amenities close to Car Craft Auto Body Hazelwood where customers can visit while waiting?
Customers might enjoy visiting Nature's Bakery or Arcobasso Foods nearby for refreshments, or the Hazelwood Civic Center East for community events.
How can nearby transit or vehicle rental services assist customers visiting Car Craft Auto Body Hazelwood?
U-Haul Moving & Storage of Hazelwood nearby offers truck rentals that could help customers transport vehicles or belongings related to repairs.