Enterprise Rent-A-Car

Reviews

• AE

  Alyson English

  Feb 16, 2026
  5.0
  I have rented from this Enterprise location multiple times and every time has been a very pleasant experience. Anytime something that has gone wrong (once ALL enterprise systems were down, not their fault, and a couple times where we needed specifically a mini van and it was difficult for them to find one, but they tirelessly searched until they were able to obtain one for us) they have been more than apologetic and have always offered discounts due to the inconvenience. Rami especially has gone above and beyond for us to make sure our experience with Enterprise has been a good one.
• DG

  Dustin Gibbons

  Jan 30, 2026
  1.0
  Wish I could give 0/5 stars. Horrible customer service. We tried to rent a car, was told by the people on the phone that they had one ready. We had my mother drive my wife into the rental location only to find they did not actually have any cars. Turns out even though my phone call was suppose to be with local representative, as that is an option one can pick, it must have not had been because they lacked vehicles. Horrible customer service if one person says they have cars and tell you drive in and that one is reserved and then when you get there it isn't.
• MH

  Minh Hoac

  Jan 10, 2026
  5.0
  Great customer service from Rami at the Hannibal location!
• BH

  Brendan Haas

  Jan 2, 2026
  5.0
  Hit a deer outside Hannibal at 3 AM on Christmas Eve. Right when they opened Rami was able to get me a car for my family and let us get to our relative's house on time for the holidays. Great service!
• BM

  brooke moore

  Dec 3, 2025
  1.0
  Not even a 1 star! This place is a joke! Everytime i reserve a vehicle they always have some excuse as to why they don’t have the vehicle we reserved. What is the point of reservation if they can’t get the vehicle?!? Never again.DO NOT WASTE your time!!!!!

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