Enterprise Rent-A-Car

4.0
558 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Grandview, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grandview location today.

Location

Enterprise Rent-A-Car
13440 S US Highway 71, Grandview, MO
64030, United States

Hours

Reviews

4.0
558 reviews
5 stars
360
4 stars
60
3 stars
27
2 stars
15
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.

Reservation Issues

Several reviews highlighted problems with reservations, including cars not being available despite confirmations and overbooking.

Vehicle Condition

Customers reported mixed experiences regarding vehicle cleanliness and maintenance, with some receiving dirty cars or vehicles needing repairs.

Efficient Process

Many customers appreciated the quick and efficient check-in and check-out processes, making their rental experience smooth.

Mixed Experiences

While many had positive experiences, there were notable complaints about rude staff and poor communication, indicating inconsistency in service quality.
  • CS
    Cindy Smith
    1 day ago
    5.0
    This is the second time I've rented a vehicle from Enterprise and being able to complete my reservation on-line is a great time saver. I walked into the office and in less than 10 minutes I was driving off in a car. The people are kind and courteous and extremely helpful. I reached out with a question and immediately received a response. I will use Enterprise again should the need arise. Thank you for the great service.
  • DC
    Diamond Cooper
    4 days ago
    5.0
    It was awesome Service was very friendly had the perfect vehicle just for me. Thank you so much, Kayla.
  • CR
    Cassie Rea
    Nov 17, 2025
    5.0
    They were super friendly and super helpful. 10/10
  • AB
    Amanda Baker
    Nov 12, 2025
    1.0
    Reservation was not honored. Showed up slightly after my reservation time and was told I was contacted to a number that is not associated with me and then was told I could wait an indeterminate amount of time on a car to come from the airport. Treated super rudely by the manager who was super smug and seemed to enjoy telling me I couldn't get a car.
  • PR
    Paulette Rakestraw
    Nov 5, 2025
    5.0
    Amazing people, make everything effortless. I appreciated them in my rental experience due to getting a totaled vehicle. From the young man who picked me up, the nice lady that checked me in and the gentleman that went over the vehicle with me. Very professional and awesome πŸ‘Œ. Thank you πŸ’—

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Grandview, MO?

Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and auto rentals to suit various needs.

What are the rental location's operating hours in Grandview?

The location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.