Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Florissant.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
377 reviews
5 stars
254
4 stars
39
3 stars
18
2 stars
17
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some customers praising friendly and efficient staff, while others report rude behavior and lack of communication.
Service Quality
Numerous reviews highlight concerns about the quality of service, including incomplete oil changes, negligence leading to vehicle damage, and failure to perform requested services.
Efficiency
While some customers appreciate the quick service, others report long wait times and chaotic experiences, suggesting a lack of organization during busy periods.
Professionalism
Several reviews mention unprofessional behavior from staff, including mockery and poor communication, which detracts from the overall customer experience.
- TSTom Gately SRDec 15, 20255.0They arranged the line putting me in order of arrival. Knowledgeable friendly service. Thanks A++++++
- PPPorscheaDec 11, 20251.0I visited Valvoline on Monday December 7, 2025. It was the quickest and coldest visit I’ve ever had. Staff was unwelcoming and rude as 1 staff member mocked me when I let them know “I’m just here for an oil change”. Never once did 1 of the 3 staff members I saw present go underneath my vehicle to replace the filter. I never heard a drill of any kind or the usual commotion underneath my vehicle like all of my past visits over the last 3 years. I only witnessed the individual working on my vehicle vacuum out the old oil, fill it with new oil, fill my washer fluid and put air in my passenger side tires only. They never checked my wipers, head lights, break lights or signals. The guy who opened my door to scan my vehicle, pulled the air filter and said “This yo air filter. Do you want another one?” I had been coming to that particular location for about 3 years and never had that type of experience and never in my life had an oil change done in all of 5-7 minutes. Given the lack of customer service and presentation of the employees I did not feel it was worth an argument or causing any commotion. I basically paid $72.85 for 5 quarts of oil and washer fluid. I then ended up coming out an additional $80 going to a different oil change business because I didn’t trust the shady presentation and lack of changing my oil filter. Unfortunately, do to my experience on Monday and waste of money, I will no longer be patronizing Valvoline for my oil change services. What I experienced wasn’t even an oil change. It was a SCAM!
- SHS HNov 13, 20251.0All posted information says that this buisness closes at 7pm. If that is the case, why is their oil machine shut down at 6:35pm? Why is an instant OIL change buisness open if they aren't able to do oil changes?
- BEBrenda EarlNov 7, 20255.0My favorite place to go…. Love the service I received every time 🫶🏽🫶🏽
- ABAngie BNov 3, 20254.0Seevice eas excellent but waiting area floor was extremely greasy almost fell!!!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, easy, and trusted preventive maintenance services, including 15-minute stay-in-your-car oil changes and a wide range of vehicle maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in Florissant?
It is located at 424 Howdershell Rd, Florissant, MO 63031, USA.
What are the operating hours of Valvoline Instant Oil Change?
The shop is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on November 27, 2025, and December 25, 2025 for holidays.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required at Valvoline Instant Oil Change, allowing customers to visit at their convenience.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change?
You can call their main phone at +1 314-838-8874 or the alternate phone at +1 800-327-8242.
Can I find Valvoline Instant Oil Change online?
Yes, their official website is https://store.vioc.com/mo/florissant/424-howdershell-rd, and they also have social media pages on Facebook and Instagram @valvolineinstantoilchange.
Are there convenient places nearby Valvoline Instant Oil Change for shipping and package services?
Yes, the UPS Access Point location nearby offers courier and delivery services, which is helpful if you need to ship packages while visiting Valvoline Instant Oil Change.
What pet services are available near Valvoline Instant Oil Change?
Nearby, you can find Smartdogs Grooming for pet grooming and Howdershell Animal Clinic for veterinary services, making it convenient to care for your pets while maintaining your vehicle.
Are there food options close to Valvoline Instant Oil Change?
Yes, near the location, you can visit China Wok for Chinese cuisine and Signature Sandwich Co. for sandwiches, ideal for grabbing a bite before or after your vehicle service.