Jiffy Lube

4.5
754 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FLORISSANT. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
11345 New Halls Ferry Rd, Florissant, MO
63033, United States

Hours

Reviews

4.5
754 reviews
5 stars
585
4 stars
72
3 stars
31
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the professionalism and friendliness of staff, particularly highlighting employees like Ray, Russell, and Charles for their exceptional service.

Efficiency

Many reviews noted the quick service, with several customers mentioning being in and out in under 30 minutes for oil changes and emissions tests.

Customer Experience

Overall, customers reported positive experiences, often mentioning the pleasant atmosphere and courteous staff.

Communication Issues

Some customers experienced poor communication, particularly when setting appointments over the phone, leading to frustration.

Pricing Concerns

A few reviews raised issues regarding pricing discrepancies for services, with one customer feeling overcharged for an oil change.
  • SK
    SWEETTalks with Ky
    Nov 10, 2025
    1.0
    HORRIBLE customer service. I’ve called them over 5 times. Trying to inquire about pricing .. because that’s what their website said to do .. call. Nobody has answered the phone. They are OPEN & I’ve been calling over an hour.
  • CD
    capri duvall
    Nov 8, 2025
    5.0
    Ray was great. My service was wonderful after a long drive from San Diego, the staff made my visit very comfortable and reassuring. Thank you Ray!!!!
  • JP
    Jasmine Pastoriza
    Nov 8, 2025
    5.0
    Russel and Ray did an amazing job very helpful and knowledgeable!!!
  • AE
    Anthony Edmonds
    Nov 5, 2025
    5.0
    Russell Johnston was very informative
  • EE
    Eazy
    Nov 3, 2025
    5.0
    Ray and Mark were amazing, helpful, friendly, and knowledgeable about our findings!! GREAT SERVICE!!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service