Jiffy Lube

4.5
762 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FLORISSANT. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
11345 New Halls Ferry Rd, Florissant, MO
63033, United States

Hours

Reviews

4.5
762 reviews
5 stars
592
4 stars
72
3 stars
32
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Ray and Russell.

Efficiency

Many reviews noted the quick service, with several customers mentioning being in and out in under 30 minutes for oil changes and emissions tests.

Communication Issues

Some customers reported poor communication, particularly regarding phone inquiries and appointment scheduling, leading to frustration.

Cleanliness

The facility was generally described as clean, contributing to a positive customer experience.

Pricing Concerns

A few customers expressed dissatisfaction with pricing discrepancies and felt misled about service costs.
  • CY
    cedric young
    Dec 31, 2025
    5.0
    The men here were courteous and welcomed me in to get a safety emission check. Arrived at 8:30 and had a quick response to what I needed. Thanks
  • KF
    Kareem Faison
    Dec 31, 2025
    5.0
    It was quick. In and out, they were extremely nice
  • NR
    Nyia Ross
    Dec 29, 2025
    5.0
    Very fast and efficient happy to get in and out in a jiffy.
  • AM
    A. Moffatt
    Dec 24, 2025
    5.0
    I have been coming to this place for you years never had a problem everybody is so kind the older gentleman that runs the place does a great job and have a great staff and great price
  • LW
    LaWanda Williams
    Dec 16, 2025
    3.0
    If you want to receive good customer service and everything that comes with getting your oil changed, I suggest you visit in the morning time because evening crew doesn't give good customer service nor check everything that comes with an oil change but puts in the computer and on your receipt that everything has been checked.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service