Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of exceptional service from individuals like Jack, Hannah, and Jessica.
Mixed Experiences
While many reviews highlighted positive experiences, there were significant complaints about poor communication, unprofessional behavior from management, and issues with reservations and vehicle availability.
Cleanliness and Condition
Customers noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Reservation Issues
Several customers reported problems with reservations, including not having the reserved vehicle available and poor handling of booking confirmations.