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Dobbs Tire & Auto Centers

4.7
(1009 reviews)

Business Details

537 HOWDERSHELL RD, FLORISSANT, MO
63031, United States
(314) 830-3636
http://www.gotodobbs.com

About

Tire Shop

Location

Dobbs Tire & Auto Centers
537 HOWDERSHELL RD, FLORISSANT, MO
63031, United States

Hours

Reviews

4.7
1,009 reviews
5 stars
842
4 stars
94
3 stars
13
2 stars
11
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, professional, and attentive service, highlighting individuals like Bobby and Ian for their exceptional support.

Service Quality

While some reviews noted issues with service quality and miscommunication, many others reported quick and efficient service, with repairs and maintenance completed in a timely manner.

Mixed Experiences

Several customers had negative experiences related to mismanagement and poor communication, particularly regarding service delays and unresolved issues, contrasting with positive feedback from others.

Trust and Integrity

A number of reviews expressed concerns about trustworthiness and integrity, with some customers feeling misled or treated unfairly, while others appreciated the honesty and transparency of the staff.
  • SS
    SlimC
    Feb 7, 2026
    5.0
    Excellent manager and team!! They are really willing to work with you and help you get the BEST price!!! Will not be going anywhere else!!!
  • DG
    Dilenny Guzman
    Feb 5, 2026
    5.0
    This is by far the best car shop I have ever serviced my car in. I went in due to a flat tire. They checked it and replaced it fast. I had just changed my front tires in Walmart and requested the same one, which they didn't have. They offered a similar one that was slightly pricier than the one from Walmart and upon learning what I paid, they gave me a discount that allowed me to save. Finally, I requested both my back tires to be replaced and they didnt allow me to. He said, and I quote, "I'm not going to let you spend money you dont need to spend when I know your other tire is in great condition". Who does that nowadays? 1000% recommend!
  • BS
    B Smith
    Jan 6, 2026
    5.0
    Darryl did an amazing job. Even while managing the front desk alone, with phones ringing constantly and a busy line, he stayed calm, focused, and attentive. He made sure everyone was serviced and was very patient with me as I had a lot of questions. His customer service and excellence truly stood out.
  • AU
    A Google User
    Dec 5, 2025
    5.0
    Good solid timely customer service and reliable
  • LJ
    Lance J
    Nov 12, 2025
    1.0
    DO NOT TRUST THEM WITH YOUR VEHICLE!! 11/7/2025 I only chose Dobbs after my first bad experience because they guaranteed it same day, which went from 5:30PM, to 10AM next day, to 1PM, instead. I was misled numerous times, which became excuses & blame games by Michael, their Service manager, & Bobbi, their GM, instead of any sort of ownership. Shawn & Ian were both commendable for their efforts to make things right after their shady team screwed up everything they touched in my vehicle. The courtesy work done, for their mistakes (which they lied about, by the way- blaming the warehouse, but they actually ordered the wrong parts and set false deadlines) was a complete nightmare, causing more issues.. They threw away my old tires that were apparently good (after saying I should & could keep them as spares), left my headlights on overnight after replacement (with a bulb I had), left my bumper (right side) out of place, and the undercarriage hanging. The tires weren’t even tested, because they were uneven.. It gets worse. Less than 24 hours later, the tire on the left front went FLAT. I was busy with work, so I had to buy a tire inflator to keep going while they ignored my attempt to communicate and fix the issue for TWO WEEKS!! I finally get ahold of Michael, turns out he’s the one who runs the email and he’s acts defensive and condescending, gaslighting me about how grateful I should be.. I tell him to get his DM in touch with me and hear nothing for another 2 weeks after I have to have their sister location in Brentwood fix my tires up. I asked for a call once again, then Mark calls. Apparently, he dropped the ball on calling me… Coincidentally, my battery died and needed replacement shortly after. It’s less than 3 years old, but just outside of warranty. The new bulb they installed for me died, too. All within 1 month of service. Mark, their DM, told me he could replace the bulbs for another $300.00, so here we are now. A month later and it seems like I’m just screwed out of my time and money.. Oh, and the starter died so I fixed that, too. All on a perfectly working vehicle. Interesting how all of that was affected right after service. Update: went through the BBB. Dale, someone of higher leadership, messaged me with essentially the same mannerisms from the rest.. In other words, it took a month and 2 follow ups on my part to get a response back. It seems there is no shortage of lethargy to be found here when it comes to fixing a company made mistake for a customer.

Frequently Asked Questions About Dobbs Tire & Auto Centers

What are the operating hours of Dobbs Tire & Auto Centers in Florissant?

Dobbs Tire & Auto Centers is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays.

Where is Dobbs Tire & Auto Centers located?

The center is located at 537 Howdershell Road, Florissant, MO 63031, United States.

Brand Certified Facts from Dobbs Tire & Auto Centers

Dobbs Tire & Auto Centers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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