Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Fenton, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fenton location today.
Location
Hours
Reviews
4.2
299 reviews
5 stars
201
4 stars
40
3 stars
17
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several mentioning exceptional service experiences.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers reporting issues with dirty or poorly maintained cars.
Reservation Issues
Several reviews highlighted problems with vehicle availability and reservation cancellations, leading to frustration among customers.
Rental Process
The rental and return process was generally described as easy and efficient, although some customers experienced delays.
Overall Experience
While many customers expressed satisfaction and loyalty to the location, there were notable complaints about inconsistent service and vehicle quality.
- DJDoug Jenkins2 days ago1.0I've been on hold twice for over 20 minutes. Guess I'll try another location.
- RKRon Kilgore2 days ago5.0Always professional and accommodating. 20 year customer and the Fenton/Hugh Ridge team is an extension of my business.
- ABAyeasha BlountOct 27, 20255.0The staff were amazing the car I got was nice and clean ready to go will definitely come back here when I need a rental over all the staff were very friendly and helpful even there driver that picks ppl up he was amazing as well
- KEKim EllerOct 18, 20253.0Per their staff “We charge more at this location (Fenton, MO) because there’s no other rental car companies in the area.” Now if they could just learn to clean their cars and fill tires properly I may feel safe getting one of their cars.
- HHHeatherOct 16, 20251.0Turn in a car on Monday, 10/13/25 at 2:30pm. I left at the repair shop for enterprise to pick it up. This was an insurance rental. I waited until 10/16/25 for Enterprise to send me a final bill, so I can get reimbursed from the insurance company. First, I tried to call the rental office. I was on hold for 25 minutes then the call was ended. I tried to go online to retrieve the final bill which the website states will be available after 48 hours. The bill was not available. I called Customer Service asking for the bill to be emailed to me. After talkin with two different people, I was told it will be emailed to me. It has not come to email after one hour. I called the insurance company for assistance. The agent called Enterprise twice and both times we were hung up on. I called a different Customer Service number and was told that it was being processed but it take extra time due to it being an insurance claim. When I explained that I had been hung up on three times, I was just told they are busy. I asked that Management be informed of this incident and I was told that I have to wait up to 72 hours to here back from someone. Terrible customer service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Fenton, MO?
Enterprise Rent-A-Car in Fenton offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car in Fenton?
The Fenton location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Fenton?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/mo/fenton-0157.html or by calling +1 636-349-2217.
Does Enterprise Rent-A-Car Fenton offer any special deals or discounts?
Yes, they offer great weekend rates. You can find the deals at https://www.enterprise.com/en/car-rental/deals/weekend-specials.html.
What payment options are accepted at Enterprise Rent-A-Car in Fenton?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car Fenton accessible for customers who speak languages other than English?
Services at this location are provided in English.
Are there other car rental agencies near Enterprise Rent-A-Car in Fenton?
Yes, Alamo is a nearby car rental agency you might consider.
What nearby services can help if my rental car needs maintenance?
Legacy Automotive nearby offers automotive repair, gas station, and oil change services which can be helpful during your rental.
Are there places near Enterprise Rent-A-Car in Fenton where I can grab food or drinks?
Dirt Cheap, a nearby location, offers a liquor store, chicken restaurant, and tobacco shop for your convenience.
Can I visit any local attractions or services near Enterprise Rent-A-Car Fenton before or after renting a car?
Yes, you can visit local community services like IOOF St Louis Lodge #5 or enjoy beauty and spa services at Treat With TLC Aesthetics nearby.