Enterprise Rent-A-Car

Reviews

• Q1

  Qwarnon 14

  Nov 11, 2025
  1.0
  miserable experience at best... claims to have no vehicles in a parking lot full of vehicles
• EM

  elizabeth mogenson

  Nov 7, 2025
  5.0
  Experience: booking online and completing at the store. Very easy. Had an issue with my personal car that is going to take a bit to fix. I was able to book online and pick up at the location the same day. While I was there we spoke with and got everything lined out with a very kind young lady who made sure the rental process was easy and secure. I wasayne there thirty minutes total I cluding waiting for the rental before me to complete. But the bad. She was having issues with her physical keyboards on both office PCs causing it to take a little longer. Not her fault I'm sure and she stated it had been ongoing for a while. Makes you loose a little faith in the broader company if they refuse to replace keyboards which are super cheap online to make guest and employee experiences better. She had to restart the entire rental a couple of times due to what seems like could be a super easy fix for the company.
• KW

  K. Wilk

  Oct 25, 2025
  1.0
  Unfortunately, I have never experienced the bizarre and blatant unprofessionalism displayed by Lindsey Rich. Leaving this review and reporting to corporate because I was and still am literally dumbfounded by the way this person was acting. After waiting in line for 25 minutes, while Lindsey was checking me out (which took another 15 minutes because she was acting so weird) she decided to ask me a question about the vehicle that drove me there. As if it was any of her business, I answered her stupid question. She then proceeded to ask follow up questions and hounded me about the vehicle that drove me there. I answered all of her stupid questions and then she proceeds to make ugly faces at me the entire rest of the time I was there. After it was all done and I thought she would just drop it, she then asked “do we have a problem”? I told her I’m just trying to check out and get out of here. She was literally picking a fight with me in front of other customers. I have no idea why I was being attacked by this person. My first thought was that she was just trying to get fired. Because who talks to customers this way? In 35 years, I have NEVER had something like this happen. The dirty looks and stupid faces that she was making THE ENTIRE TRANSACTION is like something out of a movie. Meanwhile, other customers are waiting while she continues to not do her job. I mentioned the altercation to a coworker and she asked me if it was an unattractive red head/blonde with bad eyebrows because she has had an issue with her in the past too. Will be avoiding the farmington location until it’s confirmed that this person is fired.
• LS

  Lanette Steward

  Oct 22, 2025
  5.0
  Great to work with. Always eager to please and do right by the customer. We use Everytime we need a rental.
• KW

  Karen White

  Aug 31, 2025
  5.0
  I received a great car with fantastic gas mileage. I was very happy being able to drop off the rental at Kevin Balls and pick up my car that was being repaired. I highly recommend Enterpise Rent- A- Car.

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