Dobbs Tire & Auto Centers

4.7
615 reviews
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Business Details

16305 TRUMAN RD, ELLISVILLE, MO
63011, United States
(636) 458-0322
http://www.gotodobbs.com
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About

Tire Shop

Location

Dobbs Tire & Auto Centers
16305 TRUMAN RD, ELLISVILLE, MO
63011, United States

Hours

Reviews

4.7
615 reviews
5 stars
538
4 stars
29
3 stars
13
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, highlighting staff members who went above and beyond to assist.

Communication Issues

Several reviews noted poor communication regarding service timelines and updates, leading to frustration among customers.

Service Speed

While some customers experienced quick service, others reported significant delays, particularly when appointments were made.

Pricing Concerns

There were mixed reviews on pricing, with some customers feeling that charges were higher than expected or that upselling occurred.

Overall Satisfaction

Despite some negative experiences, many customers expressed overall satisfaction with the quality of work and willingness to return.
  • SG
    Stephanie Greenlee
    Oct 28, 2025
    5.0
    Friendly service
  • AA
    Adam
    Oct 24, 2025
    5.0
    Great customer service
  • DS
    Dave Spiegel
    Oct 16, 2025
    2.0
    I stopped going to the Ellisville Dobbs years ago because of the slow service and attitude of some of their employees. My mother in-law got a nail in the side wall of one of her tires and needed an inspection. I went to NTB only the find out they only had 2 workers that day. I refuse to go to Firestone so I thought I would try Ellisville Dobbs again. Guy who originally waited on me was friendly and ordered the tire. Told me it would be in the next day and the car should be done around noon. I have to get a ride out to them so I made plans for a ride around 1:00. Called and whoever answers their phones at lunch time had attitude and let me know that I do not have to call them to see if the car is done they will call me! Okay…I waited for their call. No one called and it was already after 4:00 so I called them. Car was just pulled out of the bay but they forgot to do the inspection so they went and pulled it back in. Bottom line my wife had to leave work to come get me close to 5:00 instead of the ride I lined up in the afternoon. Again, as in the past the car was in for simple stuff and was promised around a certain time but was done 5 hours later with NO phone call or text! A simple text message informing me that it would be done much later then stated would of made a huge difference in my experience with Dobbs. Communication!!!! I can always plan accordingly as long as I know what is going on. Having to find a ride or disturbing my wife at work at the last minute could of been avoided and I had the pleasure of slightly being scolded for calling and asking for the status of the car. Now that Dobbs is no longer owned by the Dobbs family and things have not changed for the better I guess I will make the drive to the Plaza tire in the valley.
  • JB
    James Brooks
    Oct 14, 2025
    5.0
    Friendly people. Great job!
  • DV
    Dennis VanLeeuwen
    Sep 30, 2025
    5.0
    Got me right in and fixed my tire quickly
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Frequently Asked Questions About Dobbs Tire & Auto Centers

What are the operating hours of Dobbs Tire & Auto Centers in Ellisville?

Dobbs Tire & Auto Centers in Ellisville is open Monday through Friday from 7:00 AM to 6:00 PM, and on Saturday from 7:00 AM to 5:00 PM. The center is closed on Sundays.

Where is Dobbs Tire & Auto Centers located in Ellisville, MO?

The center is located at 16305 Truman Road, Ellisville, MO 63011, United States.