AutoZone Auto Parts

4.3
311 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Manchester Rd in Ellisville, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ellisville, MO or call us at (636) 394-7877.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
15835 Manchester Rd, Ellisville, MO
63011, United States

Hours

Reviews

4.3
311 reviews
5 stars
210
4 stars
50
3 stars
21
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported rude or unhelpful interactions.

Staff Knowledge

Many customers highlighted the staff's knowledge and ability to assist with car issues, though some experienced a lack of assistance.

Product Availability

Customers generally found the store stocked with necessary parts, but there were instances of unavailability or incorrect items.

Management Issues

Several reviews mentioned poor management experiences, including unprofessional behavior and lack of follow-up on customer complaints.

Positive Experiences

Despite some negative feedback, many customers shared positive experiences, particularly with specific employees who went above and beyond.
  • FM
    Faddi Musleh
    Oct 10, 2025
    2.0
    I dont know whats wrong with the employees working here they're not really welcoming and communitave.
  • MS
    mary sonntag
    Aug 27, 2025
    5.0
    I went to the Ellisville store today because of brake signs on my dash. Also I needed them to check my battery. The woman that helped me was extremely knowledgeable. She tested and determined that I needed a new battery. She not only replaced my battery, she also added more brake fluid. I was so surprised and pleased that she did all this for me. Great customer service!
  • DM
    Dakota Meyer
    Jul 27, 2025
    1.0
    Sold me used spark plugs! Broken diode! Will not return!!!! Very angry! You wasted my weekend! Have a good day!
  • GF
    Gary the Fish
    Jul 26, 2025
    1.0
    My family has been loyal customers of Autozone for decades, but after my experience on Saturday night, I won't be coming back. The two gentlemen working late were rude and dismissive - absolutely not the kind of people who should be dealing with the public. What made things worse is that every purchase we've ever made is stored in your system, yet I was made to feel like I was asking for something unreasonable. A simple request turned into an unnecessary ordeal. It was frustrating, unprofessional, and frankly insulting. Loyalty should mean something but clearly, doesn't here.
  • KG
    Kevin “KGeezzyy” Gallas
    Jul 16, 2025
    5.0
    I had a great experience at the AutoZone in Ellisville! Bob went above and beyond to help me troubleshoot a battery issue I was having with my car. He was patient, knowledgeable, and made sure everything was taken care of. The rest of the team was also incredibly helpful and welcoming. It’s not every day you find that kind of customer service. I really appreciated their support and would definitely recommend this location to anyone needing help with their vehicle!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Ellisville, MO?

AutoZone Auto Parts in Ellisville, MO is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery services for your convenience.