AutoZone Auto Parts

4.4
313 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Manchester Rd in Ellisville, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ellisville, MO or call us at (636) 394-7877.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
15835 Manchester Rd, Ellisville, MO
63011, United States

Hours

Reviews

4.4
313 reviews
5 stars
212
4 stars
50
3 stars
21
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their helpfulness while others were described as rude or unprofessional.

Knowledgeable Staff

Many customers appreciated the knowledgeable staff who provided assistance with car issues and product recommendations.

Mixed Experiences

While some customers had positive experiences with quick service and helpful staff, others reported significant issues, including being sold faulty products and poor handling of complaints.

Store Management

The management at this location has received both praise for improvements and criticism for unprofessional behavior, indicating inconsistency in leadership.
  • TG
    Taylor Giddens
    Dec 9, 2025
    5.0
    I highly recommend this location. The employees, Donna and Jake, were very nice! Jake was very helpful and went above and beyond to fix my lights.
  • FM
    Faddi Musleh
    Oct 10, 2025
    2.0
    I dont know whats wrong with the employees working here they're not really welcoming and communitave.
  • MS
    mary sonntag
    Aug 27, 2025
    5.0
    I went to the Ellisville store today because of brake signs on my dash. Also I needed them to check my battery. The woman that helped me was extremely knowledgeable. She tested and determined that I needed a new battery. She not only replaced my battery, she also added more brake fluid. I was so surprised and pleased that she did all this for me. Great customer service!
  • DM
    Dakota Meyer
    Jul 27, 2025
    1.0
    Sold me used spark plugs! Broken diode! Will not return!!!! Very angry! You wasted my weekend! Have a good day!
  • GF
    Gary the Fish
    Jul 26, 2025
    1.0
    My family has been loyal customers of Autozone for decades, but after my experience on Saturday night, I won't be coming back. The two gentlemen working late were rude and dismissive - absolutely not the kind of people who should be dealing with the public. What made things worse is that every purchase we've ever made is stored in your system, yet I was made to feel like I was asking for something unreasonable. A simple request turned into an unnecessary ordeal. It was frustrating, unprofessional, and frankly insulting. Loyalty should mean something but clearly, doesn't here.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Ellisville, MO?

AutoZone Auto Parts in Ellisville, MO is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery services for your convenience.