AutoZone Auto Parts

Reviews

• CS

  Crystal Scott

  Dec 19, 2025
  5.0
  Unfortunately, my car decided to stop running in the middle of business 60, right in front of AutoZone. I was panicking because I was unable to move it and I had a long line of vehicles behind me at the stop light. Thankfully several guys came to my rescue, including one of AutoZone's employees. I was walked by another gentleman into the store while Gater, along with others, finally was able to push it out of the way and into the AutoZone parking lot. Gater went above and beyond to try and help me!! He put my car on machine, gave me printout then went ahead and explained in detail what the print out was saying.... I had to wait for a my ride to come get me from Poplar Bluff so they allowed me to hang out in the store so I could stay warm. I went outside to gather my belongings out of my car and about 20 minutes later, Gater came out to check on me and he had even looked into the cars problems further after I went outside. He explained what the most likely culprit was in a way I could understand.... Because heaven know , I'm no mechanic! Anyway, I am so very thankful for everyone that helped me out this afternoon. And beyond impressed with how Gater was patient and explained things so I could understand!! He is the most mechanically inclined AutoZone employee that I've ever met. Usually at parts stores, most of the employees are about as educated mechanically as I am! So big shout out to Gater! Thank you from the bottom of my heart!
• AA

  Angel

  Dec 12, 2025
  5.0
  Very helpful and quick reaction time!
• AW

  Ash Wall

  Nov 28, 2025
  1.0
  I was in today to get my check engine light checked and the manager there was incredibly rude and condescending. Even laughed in my face when I asked a question. I will never go to the Dexter location again.
• LS

  Lisa Scozzari

  Nov 1, 2025
  5.0
  I was in from out of town and was very pleased with the help and recommendations that I received here. All three people that I came into contact with a very friendly. The 2 men worked as a team to come up with a solution for me. I came in to purchase antifreeze. Rather than them just trying to get the sale, they were 100% honest with me, educated me and also pointed me in the right direction. All of which could have turned into a mess if they weren't honest. Thank you!
• SU

  Staci Urbach

  Feb 18, 2017
  1.0
  I stopped by this auto zone because my vehicle was over heating. I went inside and asked a female worker what I would need for an over heating vehicle and she assisted me with purchasing coolant. I went outside unsure to as where to put the coolant and went back inside and asked a male worker if he could show me where to put the coolant and his response was "Well I'm not touching it if it's hot" in a very rude manner when I only asked for his assistance with showing me where the coolant goes. The female worker is the one that ended up kindly showing me where the coolant goes. I was still having issues with my vehicle, the coolant was leaking, I was not comfortable asking for any further assistance do to the fact the male employee caused me to feel as if I was a burden of his time. My significant other drove an hour to come help me figure out the matter and when we asked for loaner tools the male worker seemed annoyed and uninterested in helping. We were able to resolve the issue on our own, however, Ive never been to an auto zone that was unwilling to help find a solution to a problem with my vehicle. The only good thing out of this experience was the female worker and they provided me with a free clamp. I would definitely suggest educating the workers at this location on the importance of customer service and assisting potential customers on products that can help resolve their vehicle issues.

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