Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Dellwood.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
567 reviews
5 stars
363
4 stars
89
3 stars
32
2 stars
14
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individual employees who provided exceptional service.
Service Quality
While many reviews highlighted quick and efficient service, there were significant complaints about improper oil changes and unresolved vehicle issues, leading to dissatisfaction.
Timeliness
Several customers noted the speed of service, with many being in and out quickly, although some experienced long wait times.
Communication
Customers appreciated clear communication regarding services and recommendations, but there were complaints about lack of follow-up and issues with honoring coupons.
Management Issues
There were multiple reports of poor management responses to complaints, including denied claims and unprofessional behavior from management.
- LLLaNaeNov 16, 20255.0Service they provided was excellent
- ZPZach PattersonOct 30, 20255.0Great service straight to the point and friendly
- NGNakayla GordonOct 24, 20255.0Danielle, the store manager is amazing and as a female that’s very welcoming I will be back.
- CWChristian WilliamsOct 5, 20255.0Regular oil change service is as phenomenal from start to finish. Jason and his crew were amazing. I will definitely be back.
- SCshana carruthersSep 26, 20255.0I usually don't leave reviews, but I was inspired. I had the most amazing oil change! The three gentlemen that helped me were extraordinary. From the way they communicated to each other with a military like urgency to the way they explained the service and made my concerns their concerns. They even help me with my skid plate issues. Alonzo, Corey, and LaJace you have a customer for life!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Dellwood offer?
Valvoline Instant Oil Change provides quick and trusted preventive vehicle maintenance services for all types of vehicles, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions.
Where is Valvoline Instant Oil Change located in Dellwood?
It is located at 1514 Chambers Road, Dellwood, MO 63136, USA.
What are the operating hours for Valvoline Instant Oil Change in Dellwood?
They are open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 7:30 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required to receive service at this location.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on major holidays?
They are closed on major holidays including November 27 and December 25, 2025.
Can customers use nearby public transit to reach Valvoline Instant Oil Change?
Yes, customers can use the MetroBus Stop Chambers Rd @ West Florissant Ave (EASTBOUND) to conveniently reach the service center.
Are there food options close to Valvoline Instant Oil Change where customers can eat while waiting?
Yes, nearby restaurants include Mother's Fish - St Louis Ave and Grand, Subway, Deebeeque BBQ & Catering, and China House, providing a variety of meal choices.
Where can customers find additional automotive services near Valvoline Instant Oil Change?
Zisser Tire & Auto Service, located nearby, offers tire sales and repairs as well as other automotive repair services.
How can customers contact Valvoline Instant Oil Change in Dellwood?
They can be reached at the main phone number +1 314-388-2209 or the alternate phone +1 800-327-8242.