AutoZone Auto Parts

4.0
267 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Rock Road in De Soto, MO is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in De Soto, MO or call us at (636) 586-5812.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1899 Rock Rd, De Soto, MO
63020, United States

Hours

Reviews

4.0
267 reviews
5 stars
144
4 stars
51
3 stars
36
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and knowledge of staff, others reported rude behavior and poor service.

Product Availability

Many customers appreciated the availability of parts and tools, but there were complaints about incorrect items being provided and issues with online orders.

Store Cleanliness

Several reviews highlighted the cleanliness of the store, contributing positively to the overall shopping experience.

Staff Knowledge

Some employees were noted for their expertise and ability to assist customers effectively, while others were criticized for lack of knowledge.

Overall Experience

Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported significant frustrations.
  • CB
    Coleman Berry
    Nov 7, 2025
    5.0
    They are always willing to answer questions and have the parts I needed.
  • CS
    Charley Sanders
    Nov 6, 2025
    5.0
    The manager, Joe, is always so helpful. He's forgotten more auto mechanic wisdom than most people ever learn over an entire life. My kudos to you sir! You're a straight shooter and I admire you for that.
  • MB
    Mary Brawley
    Jul 29, 2025
    5.0
    My son broke down in De Soto and had to get a part from this AutoZone. They were very helpful and got him and his family back on the road. Vi appreciate everyone at this AutoZone for their help.
  • BB
    Brent Beckmann
    Jul 17, 2025
    1.0
    Probably the worst commercial store I've ever had an account at. When I order parts, Josh never tells me when they're not in stock, if my payment didn't go through, or if something didn't show up on the hub delivery. I've wasted so many trips up to this store just to find out my parts aren't there or haven't been ordered. This store has honestly cost me more money than it's made me. The store manager and employees have been rude to my wife before as well. What made me leave this review was the fact that I just watched Joe bullshit on the phone for 20 minutes with someone about valvoline Trans fluid pricing while I'm waiting to talk to him the entire time.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in De Soto, MO?

AutoZone Auto Parts in De Soto, MO is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in De Soto?

It is located at 1899 Rock Rd, De Soto, MO 63020, USA.