Valvoline Instant Oil Change

4.3
557 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Creve Coeur.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
11333 Olive, Creve Coeur, MO
63141, United States

Hours

Reviews

4.3
557 reviews
5 stars
415
4 stars
54
3 stars
11
2 stars
7
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and efficient service, several reported serious issues with the quality of work, including improper oil changes and damage to vehicles.

Staff Professionalism

Feedback varied significantly; some customers highlighted the professionalism and friendliness of the staff, while others experienced rudeness and unprofessional behavior from management.

Efficiency

Many reviews noted the quick service and efficiency of the oil change process, with several customers appreciating the ability to stay in their cars during the service.

Communication

Customers appreciated clear communication regarding services and pricing, but some reported poor communication and lack of attention to detail during their visits.
  • PS
    Prime Strike
    Dec 23, 2025
    1.0
    Idiot couldn't put my hub cap back on properly and it fell off pulling out of the lot. They just hire anyone with no experience. Stripped bolts checking fluids and filter.
  • SS
    saimukeshneelam156
    Dec 21, 2025
    1.0
    ⭐ Worst Experience Ever – Time, Money, and Car Ruined This Valvoline location is an absolute disaster. My car was in perfect condition with a recent inspection. I was inside the car during the oil change and clearly heard something hit hard on the upper engine area. The staff pretended nothing happened and never informed me. Within 10 minutes of leaving, new problems started, and now my car is leaking, which never happened before. Their carelessness directly caused damage to my vehicle. When I returned for help, instead of taking responsibility, the employees argued, scolded me, and blamed me. Completely unprofessional and disrespectful behavior. Because of this place, I lost my time, wasted my money, and now I’m stuck with a new problem that I did not have before. A simple oil change turned into stress, frustration, and trauma. 🚫 Do NOT go to this Valvoline. They damage cars, hide mistakes, and don’t care about customers. I deeply regret coming here.
  • MM
    Maryrose Meluso
    Dec 20, 2025
    5.0
    Pulled in with a tire low on air at the last minute before closing and the gentleman was ever so kind, helpful and pleasant!
  • MV
    Mailey (Vibez)
    Dec 19, 2025
    5.0
    The gentlemen were incredibly knowledgeable and professional. They checked my lights, battery and topped off fluids on top of doing my oil change. Fast and efficient!
  • GY
    Greg Young
    Dec 11, 2025
    1.0
    Dealt with many different employees during this team process for an oil change. Part of the process is inflating tires which I had done the day before myself. The employee established the needed psi which was meant to be at 35. I then watched a different employee let them down to 32 and then he realized his error and I watched him just put the machine to 35 but not inflate them. I asked the supervisor to check they were at the correct psi. After asking the person who “inflated” them, the original person reinflated them all to 35 after saying they were already there. They were not. The car next to me had a tyre rotation. I watched one technician take off the tires and flip them so she could put them on the opposite end (front to back) then head to the other side of the car to remove those. Before she came back around another technician flipped them back and put them back on. Didn’t even ask her what the process was. So they didn’t actually rotate them. It appears details are not really a priority.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change provides quick 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.

Where is Valvoline Instant Oil Change located in Creve Coeur?

It is located at 11333 Olive, Creve Coeur, MO 63141, USA.