Customer Service
Many customers praised the friendly and helpful staff, particularly in the service department, while some reported negative experiences with sales personnel.
Service Efficiency
The service department received positive feedback for timely and efficient service, although there were complaints about delays and miscommunication regarding appointments.
Sales Experience
While some customers had excellent experiences with sales representatives, others reported issues with pressure tactics and lack of follow-up on promises made during the sale.
Facility Quality
The dealership's cleanliness and modern facilities were frequently highlighted as positive aspects by customers.
Post-Sale Issues
Several customers expressed dissatisfaction with follow-up service and issues related to paperwork and vehicle condition after purchase.