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Audi Creve Coeur

4.5
(463 reviews)

Business Details

11830 Olive Boulevard, Creve Coeur, MO
63141, United States
(314) 860-9009

About

Audi Dealer

Location

Audi Creve Coeur
11830 Olive Boulevard, Creve Coeur, MO
63141, United States

Hours

Reviews

4.5
463 reviews
5 stars
367
4 stars
41
3 stars
11
2 stars
6
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the service department, while some reported negative experiences with sales personnel.

Service Efficiency

The service department received positive feedback for timely and efficient service, although there were complaints about delays and miscommunication regarding appointments.

Sales Experience

While some customers had excellent experiences with sales representatives, others reported issues with pressure tactics and lack of follow-up on promises made during the sale.

Facility Quality

The dealership's cleanliness and modern facilities were frequently highlighted as positive aspects by customers.

Post-Sale Issues

Several customers expressed dissatisfaction with follow-up service and issues related to paperwork and vehicle condition after purchase.
  • BW
    Brandi Woolford
    May 7, 2017
    5.0
    Friendly and professional salesman and receptionist, excellent finance manager!!!
  • SB
    Seth Brownridge
    Feb 20, 2017
    5.0
    Friendly staff and Amazing service! These guys and gals know what they are doing.
  • RR
    Rustin Raleigh
    Jul 28, 2016
    5.0
    I always get the best service from Creve Coeur Audi along with exceptional 1st class experience.
  • KK
    koRona
    Feb 23, 2016
    1.0
    One week ago my family member purchased a used Audi A5 convertible. I was there with him during the super long process. The sales person, Enrico Cincis, was condescending and rude to me, and I was not even buying the car! His lack of customer service and his overall demeanor that I did not know anything about Plaza Motors and about buying a car, definitely portrayed how the overall company trains their sales people. I told Enrico Cincis that his behavior swayed me away from ever buying a car from this dealership chain in the future and he did not even care to respond. My family member who ended up staying longer after I left the dealership, was fed up how long it took to clean the car. The dealership refused to detail the $30k car and instead sold it filthy dirty. Is this how Plaza does business? I've purchased cars from other dealerships and the used cars are always detailed and in top condition. Plaza definitely does not compare to the standard set by other dealers in the area. Please save yourself aggravation and stay away from Plaza Motors. Their sales team will need to go through a major culture change to learn how to treat customers and sell their vehicles right. Until then, I will continue to purchase from other reputable dealerships in the St. Louis area.

Brand Certified Facts from Audi Creve Coeur

Audi Creve Coeur partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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