Safelite AutoGlass

4.1
185 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Columbia area, turn to Safelite AutoGlass . Those in central Columbia or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 809 Vandiver Dr, Safelite AutoGlass Columbia repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
809 Vandiver Dr, Columbia, MO
65202, United States

Hours

Reviews

4.1
185 reviews
5 stars
127
4 stars
18
3 stars
3
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly and helpful staff while others reported rude interactions and poor communication.

Efficiency

Many customers appreciated the quick service and timely repairs, though some experienced significant delays and inefficiencies.

Professionalism

Several reviews highlighted the professionalism of technicians, while others noted instances of unprofessional behavior and carelessness.

Appointment Issues

Customers frequently mentioned problems with appointment scheduling, including cancellations and lack of communication regarding appointment times.

Quality of Work

While many were satisfied with the quality of repairs, there were complaints about incomplete work and issues arising shortly after service.
  • MD
    Markeshia Dysart
    Oct 29, 2025
    5.0
    Felt safe again when I drove away
  • DH
    David Hopkins
    Sep 19, 2025
    5.0
    Fast, friendly service
  • AA
    Angel Andromeda
    Sep 2, 2025
    5.0
    Kind and wonderful people that will be honest with you and not take advantage of you. Highly recommend 10/10 Josh was amazing and highly knowledgeable. I am grateful he was there to reassure me and make me feel comfortable. You can trust these people!
  • CC
    claire crane
    Aug 29, 2025
    5.0
    I drove in and tech got my Jeep right in. Very quick and excellent job. Thank you!
  • KG
    Keith Green
    Aug 11, 2025
    1.0
    Absolute incompetent joke of an experience. Paid on line for my F150, $404. Had an at home appointment on a Wed. Tech cancelled because the window was damaged. Made another for the next day, Thursday. Tech canceled because the window was damaged. Made an appointment at their shop the next day, Friday. They put the window in. But as I was driving away I noticed my mirror was never tightened down. I got home and got on the computer and noticed the final pre-auth receipt was in my email. And stated I owed another $364. Never mentioned that in the store. Telephone customer service had no record of it either. I'm still waiting to see if it actually tries to clear. And as mad as I was, they have made ZERO attempts to clarify anything or at least tell me the final bill was in error. Pure inept, utter incompetence from one end to the other.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Columbia, MO offer?

Safelite AutoGlass offers auto glass installation and repair, including windshield chip and crack repair, back/rear and side glass replacement, power window repair, and same-day services with insurance paperwork processing.

Where is Safelite AutoGlass located in Columbia?

It is located at 809 Vandiver Dr, Columbia, MO 65202, USA.