Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Columbia area, turn to Safelite AutoGlass . Those in central Columbia or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 902 Conley Road, Safelite AutoGlass Columbia repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
142 reviews
5 stars
112
4 stars
5
3 stars1
2 stars
3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the fast, friendly, and professional service provided by technicians.
Communication Issues
Several reviews highlighted poor communication, including missed appointments and lack of follow-up from management.
Repair Problems
Multiple customers reported ongoing issues with repairs, including leaking windshields and dissatisfaction with the quality of work.
Customer Experience
While some customers had positive experiences, others expressed frustration with customer service and scheduling difficulties.
Pricing Concerns
There were complaints about overcharging and unclear pricing, leading to dissatisfaction among some customers.
- DJDennis Turnbaugh Jr2 days ago5.0This location is awesome. Very good respectful customer service/employees. Can't thank you guys enough for helping us get that windshield even with a few hiccups with payment, also making us feel like family. The best service group I've dealt with in at least 20 years. You guys are great thank you
- MBMarianne BranhamNov 16, 20255.0We used satellite to replace out damaged car window and from the first contact to the finished product we couldn't be happier. I highly recommend!
- DDDsngr DsngrNov 14, 20253.0Mobile Tech cancelled the appointment. I had to go to the Safelite shop to get my windshield repaired.
- JGJulia GalosyNov 12, 20255.0Thank you so much for servicing my windshield while I was out of country and the technician had to work with my 101 year old Mom.
- CECurtis EckhoffNov 7, 20251.0I took my vehicle in for a windshield crack repair. The technician took the car to the back and later told me that after closing (or slamming) the door, the crack spread across the entire windshield—from top to bottom—with more damage at the top. They (management) then said the windshield now needed to be replaced and quoted me over $250 more than what I was quoted for a similar repair just three months ago. Very disappointed with how the store and Safelite handled. Be cautious when dealing with this shop!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Columbia offer?
Safelite AutoGlass provides windshield repair and replacement, windshield chip and crack repair, vehicle glass repair and replacement, windshield wiper replacement, same-day service, and insurance paperwork processing.
Where is Safelite AutoGlass located in Columbia?
It is located at 902 Conley Road, Columbia, MO 65201, USA.
What are the business hours for Safelite AutoGlass in Columbia?
The business is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass offer mobile service in the Columbia area?
Yes, Safelite AutoGlass provides both in-shop and convenient mobile auto glass repair and replacement services in the Columbia area.
Can I book an appointment online for Safelite AutoGlass services?
Yes, appointments can be made online through their reservation page at https://fixmyglass.safelite.com.
What payment methods are accepted at Safelite AutoGlass in Columbia?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there wheelchair access at Safelite AutoGlass in Columbia?
Yes, the facility has a wheelchair-accessible entrance.
Are there any nearby hotels where customers can stay when visiting Safelite AutoGlass?
Yes, nearby hotels include Ramada by Wyndham Columbia, Holiday Inn Express East Columbia, Marriott, Best Western Plus Columbia Inn, Drury Plaza Hotel Columbia East, Country Inn and Suites by Radisson Columbia, Howard Johnson Inn Columbia, Wingate by Wyndham Columbia, and Quality Inn & Suites.
Are there dining options near Safelite AutoGlass in Columbia?
Yes, nearby dining options include TGI Fridays, Bob Evans, Steak 'n Shake, and Wendy's, where customers can enjoy meals before or after their auto glass service.
Where can I find ATM and banking services near Safelite AutoGlass?
Nearby ATM and banking services include The Exchange Network ATM, LibertyX Bitcoin ATM, and Commerce Bank.