Safelite AutoGlass
4.2159 reviews
Certified by Safelite AutoGlass • Feb 01, 2026
Business Details
902 Conley Road, Columbia, MO
65201, United States
Certified by Safelite AutoGlass • Feb 01, 2026
(888) 843-2798
Certified by Safelite AutoGlass • Feb 01, 2026
https://www.safelite.com
Certified by Safelite AutoGlass • Feb 01, 2026
About
Certified by Safelite AutoGlass • Feb 01, 2026
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Columbia area, turn to Safelite AutoGlass . Those in central Columbia or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 902 Conley Road, Safelite AutoGlass Columbia repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Safelite AutoGlass • Feb 01, 2026
Hours
Certified by Safelite AutoGlass • Feb 01, 2026
Reviews
4.2
159 reviews
5 stars
120
4 stars
5
3 stars
3
2 stars
3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Communication Issues
Multiple customers reported poor communication regarding appointment confirmations and technician arrivals, leading to frustration.
Service Quality
While many customers praised the quality of the repair work and the professionalism of technicians, there were significant complaints about initial service failures and follow-up issues.
Customer Experience
Several reviews highlighted excellent customer service experiences, with staff being friendly and accommodating, but there were also numerous reports of dissatisfaction with management and overall service handling.
Pricing Concerns
Customers expressed frustration over pricing discrepancies and feeling overcharged compared to initial quotes, as well as issues with warranty claims.
- ABAD BradleyJan 27, 20261.0Tech called to confirm the location and time and then canceled the appointment without notifying me. Then, I had to reschedule my appointment a week later and the never called to confirm anything or say they were done. Thank goodness they did actually complete the repair that time nonetheless.
- EHEddie HutchisonJan 15, 20265.0Had a new windshield put in and they did a fast and great job! Need glass that's the place to go, not my first time and if I need more ,that's where I'm going..
- AMAnin McLeodJan 15, 20261.0Had to talk to 3 different AI “agents” and give away way too much personal information just to get a quote which ended up being at least $100 more expensive than other local shops! Will never in my life go anywhere near this place! Go somewhere with humans on the phone!
- ARAshrah RobinsonJan 12, 20265.0Matthew was very kind and courteous! He got my service completely quickly and efficiently! Highly recommend Safelite for all window replacement needs
- LWLindsay WhiteJan 4, 20265.0Safelite delivered! They were super easy to schedule for a windshield repair and came to my home for repairs so that I didn't need to leave my job. Communication was consistent and proactive and repair was fully covered by insurance. Won't go anywhere else!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Columbia offer?
Safelite AutoGlass provides windshield repair and replacement, windshield chip and crack repair, vehicle glass repair and replacement, windshield wiper replacement, same-day service, and insurance paperwork processing.
Where is Safelite AutoGlass located in Columbia?
It is located at 902 Conley Road, Columbia, MO 65201, USA.
What are the business hours for Safelite AutoGlass in Columbia?
The business is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass offer mobile service in the Columbia area?
Yes, Safelite AutoGlass provides both in-shop and convenient mobile auto glass repair and replacement services in the Columbia area.
Can I book an appointment online for Safelite AutoGlass services?
Yes, appointments can be made online through their reservation page at https://fixmyglass.safelite.com.
What payment methods are accepted at Safelite AutoGlass in Columbia?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there wheelchair access at Safelite AutoGlass in Columbia?
Yes, the facility has a wheelchair-accessible entrance.
Are there any nearby hotels where customers can stay when visiting Safelite AutoGlass?
Yes, nearby hotels include Ramada by Wyndham Columbia, Holiday Inn Express East Columbia, Marriott, Best Western Plus Columbia Inn, Drury Plaza Hotel Columbia East, Country Inn and Suites by Radisson Columbia, Howard Johnson Inn Columbia, Wingate by Wyndham Columbia, and Quality Inn & Suites.
Are there dining options near Safelite AutoGlass in Columbia?
Yes, nearby dining options include TGI Fridays, Bob Evans, Steak 'n Shake, and Wendy's, where customers can enjoy meals before or after their auto glass service.
Where can I find ATM and banking services near Safelite AutoGlass?
Nearby ATM and banking services include The Exchange Network ATM, LibertyX Bitcoin ATM, and Commerce Bank.
Brand Certified Facts from Safelite AutoGlass
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Certified February 01, 2026Yext Knowledge Graph
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