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Do you have glass damage? For windshield repair and replacement in the Columbia area, turn to Safelite AutoGlass . Those in central Columbia or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 902 Conley Road, Safelite AutoGlass Columbia repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Many customers praised the technicians for being professional, courteous, and efficient in their work.
Communication Issues
Several reviews highlighted problems with communication, including missed appointments and lack of follow-up from management.
Customer Experience
While some customers had positive experiences, others reported significant frustrations with scheduling and service delivery.
Warranty Concerns
Customers expressed dissatisfaction with the warranty process, particularly regarding repairs that did not hold up.
Pricing Transparency
There were complaints about unexpected charges and lack of clarity regarding pricing for services.
ER
Eric Ridenhour
1 day ago
5.0
Fast, courteous, professional service without disrupting my schedule.
MA
Matthew Amirault
3 days ago
1.0
I had my windshield replaced in April of 2025. Little did I know the windshield was improperly installed and it was leaking and causing trouble (like my vehicle dying while I was driving). After 3 different mechanics, the problem was discovered. I went back for warranty work. The manager Kerry Nichols, had his technician confirm the leak and then replace the windshield. I asked him if there was anything he could do for my troubles (6months of my vehicle dying and around $1200 in repairs/ diagnosis). He told me that they would repay me for my troubles, but then spent the next 3 months giving me the run around. Long unanswered email chains, multiple trips for the store all for him to say he was working on the issue. If he would have told me that there was nothing he could do then fine, but to further waste my time really annoyed me. Thanks for a horribly corporate experience. Also the 1-800 help line is a dead end loop. This company simply doesn't care.
JC
Jenna Crum
4 days ago
5.0
Steve was my technician and he did a great job helping me change my claim from a repair to a replacement. And on install day, he was very personable and clean and fast.
KG
Kim Grienke
5 days ago
5.0
Fast and efficient. My window looks wonderful.
LH
Liam Hoyle
Feb 6, 2026
5.0
Quick and Efficient didn’t waste my time. Delivered a great service and product through a professional technician.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Columbia offer?
Safelite AutoGlass provides windshield repair and replacement, windshield chip and crack repair, vehicle glass repair and replacement, windshield wiper replacement, same-day service, and insurance paperwork processing.
Where is Safelite AutoGlass located in Columbia?
It is located at 902 Conley Road, Columbia, MO 65201, USA.
What are the business hours for Safelite AutoGlass in Columbia?
The business is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass offer mobile service in the Columbia area?
Yes, Safelite AutoGlass provides both in-shop and convenient mobile auto glass repair and replacement services in the Columbia area.
Can I book an appointment online for Safelite AutoGlass services?
Yes, appointments can be made online through their reservation page at https://fixmyglass.safelite.com.
What payment methods are accepted at Safelite AutoGlass in Columbia?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there wheelchair access at Safelite AutoGlass in Columbia?
Yes, the facility has a wheelchair-accessible entrance.
Are there any nearby hotels where customers can stay when visiting Safelite AutoGlass?
Yes, nearby hotels include Ramada by Wyndham Columbia, Holiday Inn Express East Columbia, Marriott, Best Western Plus Columbia Inn, Drury Plaza Hotel Columbia East, Country Inn and Suites by Radisson Columbia, Howard Johnson Inn Columbia, Wingate by Wyndham Columbia, and Quality Inn & Suites.
Are there dining options near Safelite AutoGlass in Columbia?
Yes, nearby dining options include TGI Fridays, Bob Evans, Steak 'n Shake, and Wendy's, where customers can enjoy meals before or after their auto glass service.
Where can I find ATM and banking services near Safelite AutoGlass?
Nearby ATM and banking services include The Exchange Network ATM, LibertyX Bitcoin ATM, and Commerce Bank.
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