Enterprise Rent-A-Car

4.1
396 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Columbia, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our I-70 & Providence Road location today.

Location

Enterprise Rent-A-Car
210 E Texas Ave, Columbia, MO
65202, United States

Hours

Reviews

4.1
396 reviews
5 stars
271
4 stars
39
3 stars
14
2 stars
7
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their willingness to go above and beyond to assist.

Reservation Issues

Several reviews noted problems with vehicle availability despite having reservations, leading to frustration and dissatisfaction.

Vehicle Condition

Customers reported mixed experiences regarding vehicle cleanliness and condition, with some receiving dirty or poorly maintained cars.

Communication Problems

There were complaints about poor communication regarding reservations and policies, leading to confusion and dissatisfaction among customers.
  • DM
    David Mackey
    Jan 3, 2026
    5.0
    The car we booked was not returned so we could not get an SUV for two days but Chase found a minivan for us that worked perfect. He changed a frustrating situation into a great trip for our family and a wonderful time making memories with our grandchildren.
  • TW
    Toni White
    Dec 30, 2025
    5.0
    Fantastic customer service! I was greeted warmly at both pick-up and drop off, and they answered all my questions. The process was clearly explained and they made my first time rental experience quick and easy.My vehicle was clean, smelled good, and performed perfectly. Everyone told me to go to Enterprise, and I am glad that I did. I will be back.
  • AS
    Al Seymour
    Dec 18, 2025
    5.0
    I rent vehicles from this Texas Avenue location regularly and their service is excellent. In particular, Avery truly stands out with her professionalism and genuine friendliness, always making it a positive experience. There is no better place in Columbia, MO to rent a vehicle!
  • EM
    Ellen MK
    Dec 18, 2025
    5.0
    I’ve had nothing but excellent experiences at this location! The staff is always friendly and professional, and the branch manager, Courtney, truly stands out. She knows the business inside and out and goes above and beyond to make sure customers are happy, even when dealing with challenges like complaints or insurance delays. If you treat the team with courtesy, you can count on leaving satisfied. I highly recommend this branch for outstanding service!
  • NR
    Nicole Reeder
    Dec 11, 2025
    1.0
    I reserve an SUV. When I arrived they didn't have any. Then I was offered a Cadillac, but that was gone before they were done with their computer input. I ended up being forced to drive a Camry that smelled like cigarettes. The entire experience was horrible and they are wholly unreliable. They demand you to meet certain criteria, but can't even manage to uphold their own policy. It feels like fraud to be lured in to get the rental you WANT, only to be told what you want doesn't matter and to be happy with whatever you get. I hope you guys go out of business

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Columbia, MO?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car at 210 E Texas Ave, Columbia?

The rental location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 10:00 AM to 1:00 PM.