Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Columbia, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Columbia location today.
Location
Hours
Reviews
4.0
309 reviews
5 stars
196
4 stars
31
3 stars
20
2 stars
13
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by staff, highlighting their willingness to help and positive attitudes.
Vehicle Quality
Feedback indicated that while many vehicles were clean and well-maintained, there were instances of poorly inspected cars being rented out, leading to safety concerns.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding pickup times.
Mixed Experiences
While many customers had excellent experiences, some reported rude service and dissatisfaction with the handling of their rentals, indicating inconsistency in service quality.
Pricing Concerns
Customers noted that rental prices were perceived as high, and there were complaints about additional charges and unclear pricing policies.
- LSlarry shepardNov 12, 20251.0Won't rent from them ever again. I was booked a rental for a week I am getting ready to go pick it up then I get a call saying the place I'm to pick it up doesn't have any vehicle for me today. Didn't have a solution or even a good excuse just we don't have what we rented you sorry. Left me last minute trying to find another rental. Called the other 2 enterprises we have on town neither of them had a vehicle for me either. Why rent me something they don't have or what ever the real problem was. Had to pay $150 more to find a last minute vehicle. #dobetter.
- DBDan BNov 10, 20251.0Like talking to a brick wall. Hopeless.
- AHAllen Houston-BeyOct 29, 20255.0COLIN HACKER and the entire team at the Providence Road location provided me with an excellent car rental service. They were kind and respectful young people, good people who were very patient and engaging! They were willing to help if you needed it, but because of their professionalism and take-charge attitude (in a good way), I didn't have any questions! There was a significant contrast between my experience at the Providence Road Enterprise location as opposed to the Texas Ave location, which was terrible!! Thank you, guys! Keep up the good work!
- LLLloydOct 15, 20255.0Professional customer service at this location, the reservation system worked well, vehicle was clean and in good working condition. Liberty made it easy to check in and get on the road.
- AWAngeline WalkerOct 11, 20255.0Always 5 star service at this location. I travel for my job and use Enterprise whenever possible due to their customer service. This location is no different. I would highly recommend!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Columbia, MO?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car Downtown Columbia.
Where is the Enterprise Rent-A-Car location in Columbia, MO?
Enterprise Rent-A-Car is located at 112 N Providence Rd, Columbia, MO 65203.
What are the operating hours for Enterprise Rent-A-Car in Downtown Columbia?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for rental payments.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Columbia, MO?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/mo/downtown-columbia-01ar.html or call them at +1 573-256-8000.
Does Enterprise Rent-A-Car in Columbia offer airport pick-up services?
Yes, they provide airport pick-up services for your convenience.
Are there any discounts available at Enterprise Rent-A-Car in Columbia?
Yes, they offer discounts for active military members.
What nearby car rental options are available around Enterprise Rent-A-Car in Columbia?
Near Enterprise, you can find Avis Car Rental and Budget Rent A Car, providing you with additional rental options close by.
What nearby financial services are located close to Enterprise Rent-A-Car in Columbia?
You can visit nearby financial services such as Advance America, Western Union, Sun Loan Company, Central Bank of Boone County, and Columbia Credit Union around the Enterprise location.
Are there interesting places to visit near Enterprise Rent-A-Car in Columbia?
Close to Enterprise, you can enjoy places like Yummy’s Donut for treats, Tucker’s Fine Jewelry & Gift Gallery for unique gifts, and the Columbia Daily Tribune for local news.