Enterprise Rent-A-Car

4.0
309 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Columbia, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Columbia location today.

Location

Enterprise Rent-A-Car
112 N Providence Rd, Columbia, MO
65203, United States

Hours

Reviews

4.0
309 reviews
5 stars
196
4 stars
31
3 stars
20
2 stars
13
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff, highlighting their willingness to help and positive attitudes.

Vehicle Quality

Feedback indicated that while many vehicles were clean and well-maintained, there were instances of poorly inspected cars being rented out, leading to safety concerns.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding pickup times.

Mixed Experiences

While many customers had excellent experiences, some reported rude service and dissatisfaction with the handling of their rentals, indicating inconsistency in service quality.

Pricing Concerns

Customers noted that rental prices were perceived as high, and there were complaints about additional charges and unclear pricing policies.
  • LS
    larry shepard
    Nov 12, 2025
    1.0
    Won't rent from them ever again. I was booked a rental for a week I am getting ready to go pick it up then I get a call saying the place I'm to pick it up doesn't have any vehicle for me today. Didn't have a solution or even a good excuse just we don't have what we rented you sorry. Left me last minute trying to find another rental. Called the other 2 enterprises we have on town neither of them had a vehicle for me either. Why rent me something they don't have or what ever the real problem was. Had to pay $150 more to find a last minute vehicle. #dobetter.
  • DB
    Dan B
    Nov 10, 2025
    1.0
    Like talking to a brick wall. Hopeless.
  • AH
    Allen Houston-Bey
    Oct 29, 2025
    5.0
    COLIN HACKER and the entire team at the Providence Road location provided me with an excellent car rental service. They were kind and respectful young people, good people who were very patient and engaging! They were willing to help if you needed it, but because of their professionalism and take-charge attitude (in a good way), I didn't have any questions! There was a significant contrast between my experience at the Providence Road Enterprise location as opposed to the Texas Ave location, which was terrible!! Thank you, guys! Keep up the good work!
  • LL
    Lloyd
    Oct 15, 2025
    5.0
    Professional customer service at this location, the reservation system worked well, vehicle was clean and in good working condition. Liberty made it easy to check in and get on the road.
  • AW
    Angeline Walker
    Oct 11, 2025
    5.0
    Always 5 star service at this location. I travel for my job and use Enterprise whenever possible due to their customer service. This location is no different. I would highly recommend!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Columbia, MO?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car Downtown Columbia.

Where is the Enterprise Rent-A-Car location in Columbia, MO?

Enterprise Rent-A-Car is located at 112 N Providence Rd, Columbia, MO 65203.