Pilot Travel Center

4.1
1682 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Collins, MO! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
9890 MO-13, Collins, MO
64738, United States

Hours

Reviews

4.1
1,682 reviews
5 stars
802
4 stars
509
3 stars
230
2 stars
52
1 star
89

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with dirty bathrooms and overall cleanliness, although some noted clean facilities.

Staff Friendliness

The staff received numerous compliments for being friendly, helpful, and professional.

Food Quality

Feedback on food quality was mixed; while some enjoyed the pizza and other offerings, others found them unsatisfactory.

Parking Issues

Several reviews mentioned problems with parking, including limited space and poor conditions in the lot.

Customer Service

Customer service experiences varied, with some praising the staff while others reported unprofessional behavior.
  • RR
    runningbear1982
    Dec 15, 2025
    1.0
    Cooler broke. Bathroom sink broken. Dirt lot. Best to avoid if you get a choice.
  • RN
    Raymond D. Newton
    Oct 16, 2025
    5.0
    The hospitality here was outstanding. Everyone was extremely kind and respectful. I had to wait a little while before I could shower, and during that time they treated me with the utmost humility and care. They offered me coffee, checked on me, and made sure I didn’t need anything while waiting. Truly great people and excellent service.
  • EK
    Erin Kelly
    Aug 14, 2025
    5.0
    Kat at Subway is the best!! So kind attentive and enthusiastic.
  • BM
    Blayne McGill
    Aug 5, 2025
    1.0
    Very disrespectful to the LGBTQ+ community.
  • ED
    erin dalbey-rangel
    Aug 4, 2025
    4.0
    Disappointed there were no audio books. Typically where I have picked them up.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.