Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort.
From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience.
The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.
Customers reported inconsistent cleaning quality, with many expressing dissatisfaction with the thoroughness of both interior and exterior cleaning.
Customer Service
The staff is frequently described as friendly and helpful, with some customers highlighting exceptional service from management.
Pricing Concerns
Several reviews mention that the cost of services has increased while the quality of cleaning has not met expectations, leading to perceptions of poor value.
Membership Issues
Long-time members expressed frustration over changes in service offerings and pricing, feeling that the value of their membership has diminished.
Overall Experience
While some customers had positive experiences, many noted that they would not return due to dissatisfaction with the cleaning results and service changes.
MW
Mike Wasylczak
Nov 15, 2025
5.0
Great place to keep your car clean and looking like new.
What services does Waterway Carwash in Chesterfield offer?
Waterway Carwash offers full-service car wash services, major brand gasoline, snacks, drinks, and other useful merchandise for convenience. They focus on ease of use, speed, and comfort.
Where is Waterway Carwash located?
Waterway Carwash is located at 15606 Olive Blvd, Chesterfield, MO 63017, USA.
What are the operating hours of Waterway Carwash in Chesterfield?
Waterway Carwash is open daily from 7:00 AM to 7:00 PM.
What payment options does Waterway Carwash accept?
Waterway Carwash accepts American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Does Waterway Carwash have wheelchair accessible facilities?
Yes, Waterway Carwash has wheelchair accessible parking, entrances, seating, and restrooms.
How can I contact Waterway Carwash customer service?
You can contact Waterway Carwash customer service via email at customerservice@waterway.com or by phone at +1 636-532-7558.
Is Waterway Carwash active on social media?
Yes, you can find Waterway Carwash on Facebook at facebook.com/WaterwayCarwash, Instagram as @WaterwayCarwash, Twitter as @WaterwayCarwash, and LinkedIn at their company page.
What nearby coffee shops can I visit near Waterway Carwash?
Nearby, there are two Starbucks locations that offer coffee, cafe, and smoothie/juice bar options where you can relax before or after your car wash.
Can I find food options near Waterway Carwash?
Yes, Taco Bell is located nearby offering fast food options convenient for a quick meal during your visit.
Are there other automotive services close to Waterway Carwash?
Yes, a bp gas station with convenience store and car wash services is nearby, providing additional fueling and car care options.