Valvoline Instant Oil Change

4.3
318 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Chesterfield.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
13411 Olive Blvd, Chesterfield, MO
63017, United States

Hours

Reviews

4.3
318 reviews
5 stars
233
4 stars
31
3 stars
17
2 stars
2
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Uriah, Alexandra, and Carson.

Efficiency

Several reviews highlighted the quick service and efficiency of the staff, with many customers appreciating the fast turnaround during their visits.

Service Quality

While many customers reported positive experiences, there were notable complaints about service errors, including issues with battery replacements and improper installations.

Communication

Customers appreciated the clear communication regarding services and pricing, although some expressed frustration with upselling tactics and lack of follow-up on service issues.

Mixed Experiences

While many reviews were positive, there were significant complaints about service quality and management responsiveness, indicating a need for improvement in consistency.
  • DS
    Double Standards
    5 days ago
    1.0
    These guys are slow like a sloth
  • MO
    Matt O
    Dec 20, 2025
    1.0
    Came for an oil change in mid 2021 and its been eating me ever since. (I know, I'm late on the review). Avoid them. They don't follow policy and they don't know how to care for your vehicle. While still under quarantine the guy leaned in my driver window without a mask and was talking to me. He reset the oil change status without permission before even confirming I was going to get an oil change there. After leaving I got an advertisement from Valvoline that EXPLICITLY STATED it was against their policy to do this. Worse still, they WAY overtightned my oil plug and filter. I stripped the oil plug trying to take it out and had to buy a new one. I normally change my oil myself in my car and truck. Then I read the reviews about Valvoline. They have a well documented history of overtightening the plugs. In one instance they cracked the pan and ruined an someone's engine.
  • WL
    Wayne Liu
    Dec 20, 2025
    5.0
    I always come to this place for Oil change 🚘
  • KK
    Kim
    Dec 2, 2025
    5.0
    Staff was very friendly and got me in and out quickly. Thank you so much!
  • PM
    Pat Mahon
    Nov 10, 2025
    5.0
    Alexandria did a great job. Let me know about anything that might need service, but did not pressure me into having unnecessary work done.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Chesterfield offer?

They provide quick, easy preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and various maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Chesterfield?

It is located at 13411 Olive Blvd, Chesterfield, MO 63017, USA.