Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Chesterfield.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
313 reviews
5 stars
230
4 stars
31
3 stars
17
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Uriah and Alexandra for their exceptional service.
Service Quality
While some reviews noted excellent and efficient service, others reported issues with incorrect diagnoses and poor handling of vehicle problems.
Wait Times
Customers experienced inconsistent wait times, with some reporting quick service while others faced long delays and miscommunication about service availability.
Professionalism
Several reviews commended the professionalism and knowledge of the staff, although there were complaints about inexperienced employees causing issues.
Trustworthiness
Mixed feedback on trustworthiness, with some customers feeling confident in the service provided, while others reported feeling misled or dissatisfied with the outcomes.
- PMPat MahonNov 10, 20255.0Alexandria did a great job. Let me know about anything that might need service, but did not pressure me into having unnecessary work done.
- MSMarty SmithOct 31, 20251.0Bought a battery this past March from them and it is already bad. They checked to see if they had the battery, which they did not, then proceeded to tell me it was the alternator rather than the batter. However, when I went to leave this morning I had to dispatch Ford Roadside Assistance for a jump. The guy jumped me and tested the battery and said the battery is bad. I drove like 1-2 to Valvoline and battery was already recharged so I could shut down the vehicle and it would restart; not the alternator. They called the Creve Coeur location to see if they had the batter. They did so they asked me to go to Creve Coeur, which they proceed to say it was not the battery, but had no explanation why I am having issues. They refused to replace the battery after I had spent two hours dealing with them. So I stopped by Telle Tire and they tested the battery and confirmed battery was bad. I paid them to replace it to avoid more problems. I will not return to Valvoline for oil and any other service, especially with expensive oil change and bad attitudes, back by very little knowledge.
- LHLee HollmanOct 29, 20253.0Received very friendly service, but will likely never be back. While conducting my oil change a technician dislodged an air hose from my engine, causing my car to stop in the middle of Olive Blvd. Mahamad was able to diagnose the issue after some time, and was a consummate professional throughout, but was an avoidable and very stressful circumstance.
- EGElizabeth GawalekOct 27, 20255.0I came on a busy Sunday afternoon, and from the first interaction with a Valvoline employee the experience was pleasant. The staff was joking with each other, but in a comraderie and lighthearted manner. Uriah was exceptional in all of his interactions, both with his colleagues as well as all of the clients. He was professional and extremely pleasant throughout the entire experience. I will definitely be back to this location.
- GBGary BollmanOct 23, 20255.0My oil change at another location didn't go as well as planned. I stopped in at this location and Carson and Mark quickly put me at ease and resolved the issue. Carson went above and beyond. Really appreciated his exceptional customer service today. Highly recommend this location.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Chesterfield offer?
They provide quick, easy preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and various maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Chesterfield?
It is located at 13411 Olive Blvd, Chesterfield, MO 63017, USA.
What are the regular business hours for Valvoline Instant Oil Change?
Monday to Friday: 8 AM to 7 PM, Saturday: 8 AM to 6 PM, and Sunday: 9 AM to 5 PM.
Is Valvoline Instant Oil Change open during holidays?
The shop is closed on November 27, 2025 and December 25, 2025.
Do I need to make an appointment before visiting Valvoline Instant Oil Change?
No appointment is required for service at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How can the nearby Jazzercise Chesterfield Fitness Center be useful to customers visiting Valvoline Instant Oil Change?
Customers can combine a quick oil change with a workout session or dance class at Jazzercise Chesterfield Fitness Center, conveniently located nearby.
Are there dining options near Valvoline Instant Oil Change in Chesterfield?
Yes, nearby dining spots include The Sports Page, Balkan Store & Bakery, Addies Thai House, Masala Pizza STL, and StackHouse Pub and Grill.
Can customers visit beauty salons near Valvoline Instant Oil Change?
Yes, nearby beauty salons include Salon Trio, Design Hair By Tatyana, and American Image Salon & Spa for hair and spa services.
How might a visit to nearby specialty stores complement a trip to Valvoline Instant Oil Change?
Customers can shop for gifts, toys, or specialty groceries at ATH Collectibles, Spice Market, or Catholic Gifts and Books, located close to the oil change center.