Dobbs Tire & Auto Centers

Reviews

• BC

  Brandon Carter

  Feb 17, 2026
  5.0
  Fantastic customer experience at this Dobbs location. I had to come back multiple times (no fault of the shop) due to my vehicle not completing a drive cycle to reset emissions sensors. Fortunately, Anthony was able to accommodate each time and test it again while I waited. I highly recommend this location. Fantastic customer service as well as a very knowledgeable, honest and transparent staff.
• JP

  Jordan Peterson

  Feb 9, 2026
  5.0
  Service was great. Just left today with a smile on my face. They found my car issues and even went farther then I asked and ended up finding another issue that would have cost me a engine if not found!. The manager is met name was Mario and he is a extremely down to earth gentleman who very helpfull for both me and my wife. She has talked to him on many occasions. If you ever have any problems they will always help and make sure you leave satisfied.
• KH

  Kendall Huster

  Dec 12, 2025
  5.0
  I had an amazing experience here! Clayton, the manager, went above and beyond—he personally picked me up and drove me to the Chesterfield location so I pick up my car when it was finished. My car was completed very quickly, and the entire process was smooth and stress-free. Their level of customer service is truly outstanding. I highly recommend this location for anyone looking for exceptional service and a team that genuinely cares!
• CE

  Christine Elaine

  Nov 20, 2025
  1.0
  If I can give them 0 stars I would. I had my car towed into Dobbs on the third. The evening of the fourth I called and asked them if they got to work on it. Clayton told me yes they changed the battery and they had it out driving and I could pick it up the next morning. I went into dobbs the next morning and asked about picking up my car Clayton said he would be right back, then he comes back and says my mortor was jumping time. In shock. I left it. Because he said they were going to try something else to see if they could get it going. I went back the next day and he said they could not fix it . I said .that's fine I will have it taken somewhere else! They Basically left my car outside with a windows rolled down there were pine needles from one end to the other there was also oil left in my car from then throwing the engine cover on the seats. Before I left he suggested I scrap it uuuuuum oook? .The tow truck arrives and I have it tow it to a place in saint Charles. We arrive to the next auto repair shop the mechanic and tow truck driver remove my car from the truck and they open the hood and dobbs left everything dismantled!! It was awful. Tow truck driver and mechanic told me to call Dobbs and put them on speakerphone And ask them why they returned my car to me that way. Clayton answered the phone and he pretty much started talking in circles. He did apologize, and said what do you want me to do about it. Very rude!! that was worthless. As soon as he found out the mechanic and tow truck driver was on the phone he accused me of acting crazy and just wanted to take my car away from there. that was not true I'm not even like that .I definitely would have waited for them to put my car back together again!!! So I go in the next day to get the tow slip that the tow truck driver left after he dropped mr car odd at Dobbs and they said they lost it. Very strange!!! I can't get over all the lieing all the disrespect. I was treated horribly at this place!! Also. A mechanic from dobbs told me I had a leak in my oil PAN. I had my oil pan changed at Infiniti. Months before all of this. I guess he kind of just wanted to throw something out there and I guess he seen that they had told me I needed to have that done at some point .I guess he figured that I didn't do it !well I did. The oil pan had been changed this is not over!! I posted pictures of how they left it under the hood!!! This place. Lie after lie!! Did you even think to check the fuel pump before giving a customer the worse case sanaro. What kind of mechanics you have employed over there?? You will be hearing from my lawyer
• DC

  Dani Coyne

  Oct 26, 2025
  3.0
  Took excessively long just to find out they ran the wrong test so I had to wait even longer.

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