LeGrand Brothers Transmissions

Reviews

• KW

  Koreena Woodson

  Dec 5, 2025
  1.0
  LeGrand had my van for 18 days, did no diagnostic work, quoted a $4,200 to $6,000 overhaul based only on codes, and returned it with new damage, a window stuck fully down after being left open in freezing weather. In July 2025, LeGrand replaced the solenoid pack on my van. At that time, three different shops (including them) had dropped the transmission pan and all reported no debris. Before that, I had already invested a significant amount into other repairs, including a PCM replacement at another local shop. A nonprofit agreed to help with the repair but asked that I take the vehicle to LeGrand. In mid November, the van suddenly went into limp mode. On November 17, I dropped it off, thinking the solenoid might have failed under warranty. That same evening, the tech called and told me the transmission needed a complete overhaul, quoted between $4,200 and $6,000. He told me there was debris in the solenoid causing the failure. I asked if they had dropped the pan or inspected the solenoid pack they installed in July to confirm that. He said they had not and that the conclusion was based only on the codes and his experience. The codes could point to internal failure, but they can also point to a bad solenoid. Without checking anything, there was no way to know which was actually happening. During that same call, I asked if the solenoid was under warranty. The tech asked me if the July repair had been donated. I said yes and asked what that had to do with a warranty. He said he would talk to the owners to see if they could figure something out. After that call, I never received an update from them unless I called first. I called on November 19, November 24, November 26, and December 4 to ask for updates. Each time, I was told they were still waiting to hear back from someone, with no new information and no plan. On December 4, I was told that nothing could be done and that I should pick up the vehicle. I picked it up the next day, December 5. When I arrived, the driver window was fully down with ice and debris built up in the tray and visible moisture damage inside. The floor paper was degraded and covered in moisture and debris. The window is now completely inoperable. It is stuck fully down and cannot be rolled up at all. None of this damage was present when I dropped it off and nobody mentioned that the window had been open or had stopped functioning during the nearly three weeks they had it. So after 18 days in their possession, I was handed back a vehicle still in limp mode, with no diagnosis performed, no inspection of the previous repair, no communication unless I initiated it, and new damage that prevents me from securing or safely using the vehicle in cold weather. Based on my experience with LeGrand, I cannot recommend them to anyone.
• CM

  Cory Mills

  Nov 14, 2025
  5.0
  Highly recommend these guys for your transmission needs. Colt was very knowledgeable and professional. They were able to answer all my questions. Thanks again!
• CH

  charlie hargrave

  Sep 23, 2025
  1.0
  Made a appointment last week to bring in a 2017 Camry for fluid and filter change. After draining transmission they told me they had the wrong filter. why change the fluid without the proper filter. Do not every go there and be lied to. Always change filter and fluid at the same time. Charged 200.00 for a drain and fill.
• JB

  justin burns

  Sep 15, 2023
  5.0
  Absolutely great place to do business with. They put in my Trans on my 01 cummins and I couldn't be happier. They said they'd have it done in 2 weeks and they acctually got it done in about 11 days. I'll never go anywhere else period.
• CC

  Carissa

  Jan 25, 2023
  5.0
  Legrand is Trustworthy and well priced. I had some work done here last year and Rebecca and the crew did such an amazing job. I had taken my car to other places and they had given me temporary fixes and it had cost a lot of money. By the time i came to legrands i was weary of being jerked around again. Legrand does not disappoint they fixed my transmission issues and i paid less than i had at other places. I wish id gone to Legrand first! So of course, when i needed to get more work done for a different issue i came back to them! Again they took great care of me. They got the work done way faster than i had anticipated. When it comes to price Most places will kill you on labor costs but in my experience legrand is efficent and they get the job done quickly and correctly. I cant say enough (obviously) about how well they've taken care of my vehicle and in essence my family. I know when i leave their business that my car is safe and therefore my child is safe. As a parent its so important to have people you can count on. We all lead busy lives and dont have time or money to waste. If you are a potential customer, call Legrand they will take good care of you.

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