Customers reported a mix of experiences, with many praising the friendly and professional staff, while others expressed frustration over upselling and unresolved issues.
Pricing Concerns
Several reviews highlighted issues with pricing, including unexpected charges and dissatisfaction with the value received for services.
Customer Experience
While many customers appreciated the welcoming environment and helpful staff, there were notable complaints about long wait times and miscommunication.
Trustworthiness
Some customers expressed distrust regarding the accuracy of diagnoses and recommendations, leading to concerns about being taken advantage of.
BG
Bibek Ghimire
3 days ago
1.0
Extremely frustrating experience. They told me it would cost $500 to fix my car issue and charged me the full amount, but the problem was never fixed. No accountability, no solution, just took the money. This feels unprofessional and unfair. Be very careful before trusting this shop with your car.
AL
Andy Lee
Nov 16, 2025
1.0
Place is basically a rip off shop. Paid 900 dollars to fix a problem, they didn't and then wanted me to pay 700 dollars to fix the problem I already paid them to fix. Their second "diagnostic" test was a joke considering they never even pulled it into the garage from where the tow truck left it. What a joke, take your business somewhere else. I lost my job because of these clowns.
TR
The Groom Room
Oct 30, 2025
5.0
Super friendly staff. Service was fast and great. Welcomed my two dogs right into the Lobby
DM
David Manhart
Sep 2, 2025
1.0
Had my truck inspected they said that the upper ball joint was bad. Gave me a quote for a replacement for 986$ . Was told that I couldn't find the part cheaper anywhere LoL I bought the part at AutoZone for a 100$ don't trust anything they tell you.
JT
Jay Troupe
Aug 30, 2025
5.0
These guys are the best. Got me bad co rolling in no time. Highly recommended!!
Frequently Asked Questions About Goodyear Auto Service
What types of tires does Goodyear Auto Service offer?
Goodyear Auto Service offers a variety of tires including Goodyear, Kelly, Dunlop, Kenda, Yokohama, Alliance, General, Cooper, and Continental tires.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays. Holiday hours vary with some closures and adjusted times.
Which payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Diners Club, Discover, Invoice, MasterCard, Travelers Check, and Visa.
How can I schedule a service appointment at Goodyear Auto Service?
You can schedule a service appointment online at https://www.rabentire.com/schedule-service/.
What types of services does Goodyear Auto Service provide?
They provide auto services including tire mounting and repair, oil changes, brake services, shocks and struts replacement, batteries, windshield wipers, preventive maintenance, heavy duty truck mechanical services, tire balancing, and alignments.
Is Goodyear Auto Service affiliated with any industry organizations?
Yes, they are affiliated with the Tire Industry Association and are AAA approved.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 2000 Independence, Cape Girardeau, MO 63703-5806, United States.
What should I know about nearby places when visiting Goodyear Auto Service?
Nearby you can find related automotive businesses like Just Tires and Raben Tire & Auto Service, and other services like Discount Car Insurance and local dining options such as Bubble Crush Tea Studio and OXIO Tea & Dessert Studio. These locations may be convenient for additional vehicle needs or refreshments.
Are there any educational institutions near Goodyear Auto Service?
Yes, Southeast Missouri State University is nearby, including several departments and centers such as the Department of Chemistry and Physics, SEMO Harrison College of Business and Computing, and the Music Academy of Southeast Missouri.
How can nearby public services benefit customers visiting Goodyear Auto Service?
Nearby services like John’s Rx Long Term Care Pharmacy and BNI - Semo Prosperity provide health and professional support, which could be convenient for customers needing additional services during their visit to Goodyear Auto Service.