Enterprise Rent-A-Car

4.2
974 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Cape Girardeau, MO? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kingshighway location today.

Location

Enterprise Rent-A-Car
2008 N Kingshighway, Cape Girardeau, MO
63701, United States

Hours

Reviews

4.2
974 reviews
5 stars
662
4 stars
112
3 stars
48
2 stars
40
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some praising the staff's friendliness and professionalism, while others report unprofessional behavior and lack of support.

Reservation Issues

Numerous customers experienced problems with reservations, including cars not being available despite prior bookings, leading to frustration and inconvenience.

Vehicle Condition

Several reviews noted that vehicles were not thoroughly cleaned or maintained, with reports of dirty interiors and mechanical issues.

Rental Process

Many customers appreciated the ease and speed of the rental process, highlighting quick check-ins and returns as positive aspects of their experience.

Reliability

The reliability of the service was questioned, with multiple customers expressing dissatisfaction over last-minute cancellations and unfulfilled reservations.
  • MM
    mushroom man
    Nov 13, 2025
    3.0
    Just ok.
  • CK
    Carl Kemp
    Nov 13, 2025
    5.0
    Customer service was Great!!!
  • AY
    Amy Ybarra
    Oct 23, 2025
    1.0
    Scheduled rental a week in advance and when the day arrived to pick it up they stated they rented it out yesterday and could get one tomorrow. Unprofessional and unreliable.
  • TL
    Tim Lang
    Oct 23, 2025
    1.0
    Horrible customer service. Will never do business with this location again
  • CC
    Chelsea
    Oct 13, 2025
    1.0
    In September, my Chevy Malibu rental from another Enterprise location broke down while I was passing through Cape Girardeau, MO. The team provided me with a Hyundai Venue as a replacement. Team member Jarrett personally brought me the vehicle. When he deliver the vehicle to the steering wheel was visibly crooked and we acknowledged it but it was deemed safe to drive. I drove the car as directed and returned it in the same condition with no issues. Weeks later I was contacted by my insurance stating that the was damage under the vehicle, something I did not cause and couldn't have seen. Give that the team member also drove the vehicle and verbally confirmed the condition but noted no damage is frustating because I am now being blamed and CHARGED for something I 100% did not cause. Cape Girardeau could easily clear this up by emailing and contacting the Clarksville TN Branch at 2594 Pea Ridge Rd, Clarksville, TN and stating we gave her that vehicle in condition in that condition.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Cape Girardeau?

Enterprise offers a wide range of vehicles including standard cars, vans, and luxury car rentals to fit your needs.

Where is Enterprise Rent-A-Car located in Cape Girardeau?

Enterprise Rent-A-Car is located at 2008 N Kingshighway, Cape Girardeau, MO 63701.